Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
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DARIA TAYLOR

96 Hallron Street , Boston .,MA

Summary

With over 6 years of sales experience, I possess a deep understanding of sales principles and customer service procedures. The primary objective is to consistently achieve outstanding results and surpass expectations. Leveraging my sales expertise, I effectively communicate with customers to cultivate enduring relationships. My unwavering commitment is to deliver exceptional service, meet targets, and ensure consistent customer satisfaction. Furthermore, I excel in working with the public.

Overview

12
12
years of professional experience

Work History

Catering Associate

Instawork
05.2022 - Current
  • Provided friendly, courteous service to create memorable moments for guests.
  • Consistently met tight deadlines under pressure while maintaining composure and professionalism during high-stress situations.
  • Arranged linens and table settings according to seating plan and event theme.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Developed strong relationships with clients through clear communication and proactive problem-solving skills.

Fleet Service Agent

American Airlines
09.2023 - 09.2024


  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over number daily flights.
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.

Sales Associate

Digicel - Port of Spain, Port of Spain Corporation
01.2015 - 03.2016
  • Improved my customer service and telecommunications skills to build long-term relationships
  • Worked to strengthen customer relationships and increase the likelihood of additional sales
  • Elicited information from customers by asking open-ended questions and assisting them in selecting appropriate merchandise
  • Increased the team's revenue totals by bringing in more than the amount expected.
  • Engaged customers in social conversations to create pleasant and easy shopping experience
  • Provided each customer with top-notch, personalized service and courteous support to increase sales and customer satisfaction
  • Developed and grew leads through repeat business and customer referrals
  • Contributed to the company's revenue by securing numbers in product sales using Skill and Technique.
  • Worked with fellow sales team members to achieve group targets.

Airport Security Screener

LongPort Aviation Security
11.2013 - 01.2015
  • Trinidad and Tobago.
  • Maintained high customer service standards while conducting screenings
  • Kept passengers, and crew safe by checking items and people for explosive material residue
  • Used x-ray viewing equipment to examine carry-on luggage to see if there were any objects that needed to be investigated further
  • Conducted thorough searches of people and their belongings to look for devices, weapons, and other prohibited items
  • Gave clear instructions to passengers so that they could move quickly through the security screening process
  • Manually searched carry-on and checked baggage for suspicious items like weapons or liquids that exceeded volume limits
  • Took note of any potential security issues and conducted additional checks
  • Communicated with other screening personnel to alert them to any potential or current safety issues
  • Checked items for signs of unauthorized materials using x-ray scanners.
  • Maintained orderly queue of visitors checking in, assisted visitors with questions, directed to specific locations and reported unusual, questionable or suspicious activities to management.

Barista

Rituals Coffee House
09.2012 - 11.2013
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Gave samples of popular coffee and tea blends to create sales opportunities.
  • Described menu items to customers and suggested products based on stated preferences.

Education

High School Diploma -

Arima North Secondary School
Trinidad And Tobago
06.2012

Skills

  • I excel at a fast paced environment and I can achieve goals I am a fast learner and willing to learn new things I work great in a team as well as individually I can adapt fast in any environment I look forward to establishing great work relationships as I go forward and showcase I’m a very hard dedicated worker

Education and Training

Trinidad And Tobago

Timeline

Fleet Service Agent

American Airlines
09.2023 - 09.2024

Catering Associate

Instawork
05.2022 - Current

Sales Associate

Digicel - Port of Spain, Port of Spain Corporation
01.2015 - 03.2016

Airport Security Screener

LongPort Aviation Security
11.2013 - 01.2015

Barista

Rituals Coffee House
09.2012 - 11.2013

High School Diploma -

Arima North Secondary School

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DARIA TAYLOR