Front-End Specialist, Customer Service Representative
Winn-Dixie
St. James City
04.2017 - 01.2026
Manage all front-end operations, oversee self-checkouts, ensure up to 10 cashiers had sufficient cash, assign registers, schedule breaks, maintain equipment and trained new cashiers.
Support and motivate front-end staff and delegate tasks during down time to maximize efficiency.
Handle ordering and inventory of tobacco products, Amazon kiosk, candy and gum, lottery, and Western Union services.
Respond to all customer needs, including processing refunds, assisting with product location, conducting price checks, and handling product requests.
Cash office, including all daily and weekly paperwork, ordering and replenishing safe cash, and balancing store safe at the end of shift.
Cashier, Customer Service Manager
Redner’s Warehouse
Quakertown, PA
03.2008 - 03.2015
Operated register efficiently to process customer orders accurately and promptly.
Managed petty cash drawer for cashiers.
Maintained store use reports to process department transfers.
Resolved customer complaints in a friendly and timely manner.
Maintained a clean and safe environment for customers and associates.
Person in Charge, Lead Cashier
Safeway
Doylestown, PA
11.2006 - 03.2015
Managed second shift personnel, delegated duties as needed, and ensured necessary follow-up.
Received deliveries, performed store closing procedures, and ensured store was secure upon departure.
Performed opening duties when necessary for store operations.
Timeline
Front-End Specialist, Customer Service Representative