Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Daria Whitson

Melbourne,FL

Summary

Results-driven Executive Team Leader in Sales Floor operations with a proven track record of productivity and efficient task completion. Specialize in team leadership, customer relationship management, and sales strategy development. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and superior customer service.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Executive Team Leader, Sales Floor

Target
Palm Bay, FL
04.2020 - Current
  • Monitored sales floor performance and provided feedback to staff members on their performance.
  • Implemented training programs designed to improve employee skillsets related to customer service delivery.
  • Managed team execution of key initiatives to maintain operational excellence within department.
  • Supervised all aspects of store operations including inventory management, merchandising, staffing, scheduling, budgeting.
  • Discussed strategic objectives to establish department priorities, mentoring staff with feedback and consistent follow-up.
  • Analyzed financial reports to identify trends in sales figures and develop strategies for increasing profitability.
  • Ensured compliance with company policies and procedures as well as applicable laws.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Senior Team Leader, Logistics

Target
Viera, FL
10.2005 - 04.2020
  • Ensured compliance with safety regulations by conducting regular audits of warehouse facilities.
  • Coordinated activities between departments and worked closely with other teams within the organization.
  • Resolved conflicts between personnel in a timely manner while promoting a positive work environment.
  • Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
  • Supervised daily operations, maintained inventory accuracy, and tracked and resolved issues in a timely manner.
  • Prepared inventory for shipment by attaching tags and labels.
  • Resolved customer complaints in a professional manner while adhering to company standards.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Provided guidance and direction to junior team members regarding job duties, policies, and procedures.
  • Identified and resolved shipping and packaging errors.
  • Monitored employee productivity levels, identified areas for improvement, and provided feedback as needed.

Team Leader, Sales Operations

Target
Miami, FL
07.1998 - 10.2005
  • Collaborated with company departments to guarantee cohesive branding and strategic product placement.
  • Coached team members on best practices for achieving success in their roles.
  • Reviewed customer complaints to determine appropriate methods for resolution.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Developed strategies for improving customer service standards and increasing sales productivity.
  • Organized training sessions for new employees on operational procedures.
  • Directed and supervised staff performance.
  • Monitored staff performance and provided feedback on areas of improvement.
  • Conducted regular performance reviews with team members to assess strengths and weaknesses.
  • Delegated work to staff, setting priorities and goals.
  • Collaborated with other departments to ensure smooth workflow processes across the organization.
  • Motivated sales professionals by delivering positive reinforcement and constructive feedback.
  • Completed day-to-day duties accurately and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked with cross-functional teams to achieve goals.

Education

Some College (No Degree) -

Middlesex County College
Edison, NJ

Skills

  • Team development
  • Operations management
  • Staff management
  • Goals and performance
  • Cross-functional team leadership
  • Business development and planning
  • Execution of merchandising plans
  • Staff oversight
  • Customer relationships

Affiliations

  • American Cancer Society/Relay for Life Volunteer
  • Team Manager for BSA Soccer Team

Certification

  • Food Safety Certification

Timeline

Executive Team Leader, Sales Floor

Target
04.2020 - Current

Senior Team Leader, Logistics

Target
10.2005 - 04.2020

Team Leader, Sales Operations

Target
07.1998 - 10.2005

Some College (No Degree) -

Middlesex County College

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Daria Whitson