Daria Yang

• Championed interdisciplinary collaboration within the institution, fostering a cohesive learning environment that benefited all academic programs.
• Incorporated simulation-based training scenarios into the curriculum to enhance practical skills development in a safe setting.

• Taught Public Health Leadership courses, providing instruction to up to 12 Graduate students per semester.
• Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
• Managed student performance using automated reporting system, leveraging data to identify student learning needs and create action plans to overcome learning deficiencies.
• Increased student retention by providing individualized support and tailored feedback on assignments.

• Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
• Incorporated throughput and length of stay into Quality work
• Initiated and maintain community alignment focused projects
• Maintain financial resiliency during high volume peaks through cross training team members
• Demonstrated proficient leadership skills to motivate employees and build competent teams.
• Collaborated with senior management to develop strategic initiatives and long term goals.

Accomplishments:

• Zero Harm to patients for more than 1 year
• Maintain high employee engagement score >90% with 100% participation
• Achieve and maintain 100% productivity target year-round

• Ensures EMTALA, ADA, DEA, and Clinical Ethics federal standards are adhered to with routine audits and policy implementation
• Oversight to compliance for physician referral source contracting agreements

Achievements include:

• Successful board education on Compliance Program
• Establish Internal Compliance Reporting Process at the Facility level
• Re-establish Compliance Committee within 1 month of ECO role
• Managed relationships with regulators, maintaining open lines of communication to ensure transparent operations.
• Assisted with internal and external audits to confirm compliance with applicable laws and regulations.

• Practicum preceptor affiliated with Georgetown University School of Nursing Doctoral students to oversee their Thesis project from project design to final DNP Defense in Quality and Patient Safety
• Collaborated with other preceptors and instructors to enhance student experience.
• Volunteered personal instruction and training to Doctoral students through job shadowing and professional development.

• This role provides strategic clinical leadership and form a strong linkage between ministry clinical and operational leadership with direct oversight for quality, performance improvement, analytics, clinical risk, patient safety and regulatory compliance, peer review, infection prevention, care experience and patient grievances and complaints
• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
• Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.

• Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
• Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.

Accomplishments include:

• Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
• Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
• 80% reduction of HAIs house-wide
• Restructured Quality Initiatives to include improved Medical Staff and front-line staff Engagement
• Collaborating with Advanced Wound Center to build and expand the service-line's focus on Quality

• Facilitates and leads Performance Improvement initiatives utilizing Lean Six Sigma processes
• Responsible for education and implementing risk mitigation for adverse patient events
• Implemented best practice policies for patient education and patient and staff safety.
• Directs and manages the clinical Peer Review process, including record selection, results tracking and trending, and performing OPPE and FPPE reviews for all contracted medical staff
• Streamlined Quality Management department operations for improved efficiency and cost savings.
• Conducts ongoing Mortality review and return-to-acute reviews
• Facilitates Peer Review cases with Medical Staff appointed committee

Accomplishments included:

• Improved HCAHPS Patient Satisfaction measures from30% to >85% in2019
• Implemented four Quality Improvement initiatives for Pressure Wounds, Return-to-Acute, CAUTI, and Patient Satisfaction measures to meet benchmarks in2019
• Oversaw successful 2019 Cal-OSHA survey inspection with timely abatement Achieved
• 89% Employee Engagement Survey participation in 2019

• System-level role, responsible for developing, implementing, monitoring, and evaluation of the hospital Performance Improvement Plan and ongoing Quality Management Program, as well as HCAHPS
• Responsible for The Joint Commission, HFAP, and CMS preparations, as well as maintaining compliance with CMS Conditions of Participation, The Joint Commission standards, HFAP standards, COLA/CLIA standards, and HIPPA Rules and Regulations
• Championed lean manufacturing initiatives, driving waste reduction efforts and increasing operational efficiency across the organization.
• Responsible for overseeing and tracking Risk Management issues related to Risk Mitigation, Patient Safety, Health Plan grievances, patient complaints, Case Management, and Claims, and regularly communicating with the Corporate Compliance Officer

Accomplishments included:

• Restructured Quality Assurance Plan for Community Hospital Huntington Park after a Conditional Reaccreditation Finding in the QAPI program and the Conditional Participation finding was found to be resolved and removed in the refocused survey60 days after initial survey (2016)
• Submitted and passed HFAP General and ABG Laboratory relicensing survey in2017 with86 deficiencies
• Passed two Sub-Acute CDPH re-licensing surveys (2016,2017)
• Passed two General Acute Care Hospital surveys (2016)
• Initiated Performance Improvement teams focusing on Emergency Department Throughput which yielded significant improvement in ED throughput core measures and times (ED-I, ED-2, OP-18, and OP-21) to meeting TJC Benchmark
• Initiated Performance Improvement team in Sepsis Management to increase in Sep-I core measure from0% to50% compliance
• Created process to improve Outpatient Colonoscopy Follow-up Core Measure OP-29 from0% to100% compliance
• Created Quality Dashboard for System-wide Quality departments to report to Governing Board Created and implemented formal Root Cause Analysis and Failure-Mode Effect Analysis process and forms system-wide
• Created and initiated Performance Improvement team for readmissions and collaboration with CalHIIN in Southern California region
• Created and initiated wound care awareness and education for three hospitals
• Completed HFAP comprehensive stroke certification

• Responsible for initiating programs with C-suite executives and the facility president for cost-cutting and volume growth to manage and refine hospital operations using LEAN methodologies and financial analysis
• Gathered and processed analytical data for program evaluation and maintenance
• Participated in a focus group to improve HCAHPS overall rating score to the 86th percentile
• Involved in strategic planning for sales initiatives to grow multiple service lines
• Strategically planned and implemented programs impacting Patient Experience
• Worked with Senior Directors to ensure Quality of Care
• Worked with the Chair of APAC as the APAC Liaison to strategize the direction of the committee in meeting the initiatives and growing outreach to the Bay Area community