Dynamic leader with a proven track record at Connectivity Source by T-Mobile, excelling in multi-unit management and district expansion. Skilled in data analytics and team development, I spearheaded strategies that consistently over-indexed monthly growth by 15%. Recognized for recruiting top talent and fostering a culture of high performance and commercial awareness.
Overview
14
14
years of professional experience
Work History
District Manager
Connectivity Source by T-Mobile
04.2020 - 10.2024
Developed core sales and marketing strategies for managerial team facilitation.
Assessed previous day's performance to identify positive trends in business.
Collaborated with area leaders to analyze daily focus.
Recruit, train, and support Sales & Marketing teams to foster a high-performing culture.
Actively participate in executive discussions with a focus on strategic development.
Cultivated strong relationships with company supporters and external partners.
Enhanced success by making data-driven decisions on monitored sales and marketing performance.
Analyzed monthly chargeback losses to incorporate into overall sales goals for consistent growth exceeding 15%.
Conducted mid-month reviews to analyze district and store metrics.
Facilitated regular recaps of the week's results within the district.
Held weekly contests to foster competition among stores, providing daily acknowledgment of achievements on corporate platforms.
Retail Store manager
Brightstar/Connectivity Source
07.2020 - 08.2021
Drafted detailed reports on store performance for upper management review.
Mentored team members to advance their careers in company.
Performed weekly self-audits to minimize company losses.
Devised optimized monthly work plans aligning with store demands, cutting down on overtime.
Achieved top 5 regional ranking for 9 consecutive months in new role as store manager.
Consistently achieved top 10 ranking within the company over a period of 6 months.
Secured #1 position in company store rankings based on outstanding performance metrics and bonus acquisition for two consecutive months.
Achieved top ranking in corporate audits for 9 months.
Maintained superior performance in B2B sales for a period of 10 months.
Mobile expert
Brightstar by Sprint
04.2020 - 07.2020
Earned recognition as top-performing sales associate for two straight months.
Recognized as the top sales associate in B2B account sales.
Consistently led team in gross profit per hour metrics.
Recognized for outstanding performance in customer reviews and store surveys.
Dedicated to enhancing revenue via strategic upselling.
Consistently surpassed monthly store sales targets.
Handled sales returns and resolved issues respectfully.
Fostered sustainable relationships with clientele.
Trained and mentored associates to teach daily tasks and procedures.
Sales Lead
GNC
01.2016 - 02.2017
Exceeded store's monthly sales targets on a continuous basis.
Facilitated training and growth of new sales team members.
Assisted in store planogram and inventory audits.
Sales rep
GNC
04.2015 - 01.2016
Educated customers on product features and benefits.
Consistently met monthly sales targets through enhanced individual performance.
Delivered exceptional customer service and developed robust client relationships.
General Manager
El Paso Fitness
06.2013 - 03.2015
Performed weekly recaps with external sales teams.
Delivered bi-weekly sales training sessions for sales reps and gym assistant managers across five gyms.
Conducted training sessions for new hires on transactional processes.
Delivered comprehensive CRM training to newly appointed general managers.
Achieved budget targets by optimizing employee time management expenses.
Boosted member engagement and retention, driving overall gym traffic growth.
Received city’s top gym award twice in a row.
Earned distinction of best outside sales team for gym for a two-year period.
Rep/Sales
El Paso Fitness
01.2011 - 06.2013
Conducted cold sales calls to generate new leads.
Achieved monthly targets through effective outside sales and marketing.
Configured new member accounts in the POS for memberships.
Consistently maintained high standards of customer satisfaction.
Customized workout plans based on individual needs.
Education
Bachelor - Business Management
El Paso Community College
El Paso, TX
01.2013
G.E.D. -
El Paso Community College
El Paso, TX
05-2006
Skills
Multi-unit management
District expansion
Leadership development
Tactical business planning
Team building practices
District growth management
Staff recruiting
Business development
Team development
Training and coaching
Data analytics
Recruiting and hiring
References
References available upon request.
Timeline
Retail Store manager
Brightstar/Connectivity Source
07.2020 - 08.2021
District Manager
Connectivity Source by T-Mobile
04.2020 - 10.2024
Mobile expert
Brightstar by Sprint
04.2020 - 07.2020
Store manager
GNC
02.2017 - 03.2020
Sales Lead
GNC
01.2016 - 02.2017
Sales rep
GNC
04.2015 - 01.2016
General Manager
El Paso Fitness
06.2013 - 03.2015
Rep/Sales
El Paso Fitness
01.2011 - 06.2013
Bachelor - Business Management
El Paso Community College
G.E.D. -
El Paso Community College
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