Darian Boggs

General Manager

Burrito Gallery

Jacksonville, FL

03.2021 - 01.2024

Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Trained employees on duties, policies and procedures.
Created schedules and monitored payroll to remain within budget.
Established and maintained effective communication with staff members to ensure efficient operations.
Recruited, trained and empowered employees to achieve key performance indicators.
Recruited, interviewed and hired qualified staff for open positions.
Administered employee discipline through verbal and written warnings.
Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Tracked monthly sales to generate reports for business development planning.
Built and maintained loyal, long-term customer relationships through effective account management.
Conducted employee evaluations to provide adequate feedback and recognize quality performance.
Guided management and supervisory staff to promote smooth operations.
Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
Led employee evaluations with constructive feedback to boost performance.
Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Ensured compliance with local health department regulations regarding food safety standards.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
Conducted regular meetings with senior management team to review progress against established objectives.
Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
Designed sales and service strategies to improve revenue and retention.
Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Performed routine audits of internal controls in order to maintain accuracy of financial records.
Developed marketing strategies designed to increase brand awareness within target markets.
Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Structured HR consulting services to support clients during organizational developments and changes.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Forecasted customer demand to set prices or credit terms for goods or services.
Mitigated business risks by working closely with staff members and assessing performance.

Overview

Work History

General Manager

Bar Manager

Timeline

Bar Manager

General Manager

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