Summary
Overview
Work History
Education
Skills
Timeline
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Darian Dodd

Saint Louis,MO

Summary

Dynamic and results-oriented professional with extensive experience in ramp services and deck operations, notably with Southwest Airlines. Excelled in problem-solving and team leadership, ensuring efficient loading and unloading processes and promoting safety. Proven track record in enhancing customer satisfaction and loyalty at Hibbetts Sports through exceptional service and relationship-building.

Overview

3
3
years of professional experience

Work History

Ramp Agent

Southwest Airlines
04.2024 - 12.2024
  • Maintained clean, orderly work environment free of hazards.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.

Deckhand

Osage Marine Service
08.2023 - 05.2024
  • Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
  • Managed inventory of supplies on board the vessel effectively to ensure adequate resources were available for crew needs.
  • Worked alongside cargo team to conduct safe loading and unloading operations.
  • Operated winches, cranes, and other deck machinery proficiently, resulting in efficient completion of tasks.
  • Handled and disposed of chemicals and hazardous or caustic materials in compliance with safety data sheets.

Lead Sales Associate

Hibbetts Sports
01.2022 - 08.2023
  • Handled cash register operations and customer transactions to process payments.
  • Processed and stocked merchandise in accordance with store standards.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Delivered excellent customer service for repeat business and referrals.
  • Built relationships with customers and community to promote long term business growth.

Education

High School Diploma -

Mehlville High School
Saint Louis, MO
05-2020

Skills

  • Problem-solving
  • Loading and unloading
  • Ramp service
  • Aircraft marshalling
  • Team leadership
  • Crew assistance
  • Dependable and responsible

Timeline

Ramp Agent

Southwest Airlines
04.2024 - 12.2024

Deckhand

Osage Marine Service
08.2023 - 05.2024

Lead Sales Associate

Hibbetts Sports
01.2022 - 08.2023

High School Diploma -

Mehlville High School

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Darian Dodd