Darian Garbett
Eagan,MN
Summary
Encouraging manager and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
CRM Sales Support Agent
Boston Scientific
11.2023 - Current
- Enhanced customer satisfaction with prompt issue resolution.
- Trained new employee on Sales support processes, fostering a culture of data-driven decision-making.
- Regularly audited data to ensure accuracy and consistency across all records in the SAP database.
- Streamlined workflow processes with effective task prioritization and time management skills.
Office Assistant
Just-Comfort Inc.
02.2022 - 07.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
General Manager
Crisp & Green
07.2021 - 01.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
CNA
American Red Cross
St. Paul, MN04.2017
High School Diploma -
Eagan Senior High School
Eagan, MN12.2010
Skills
Customer Relations
Training and mentoring
Schedule Management
Problem Resolution
Teamwork and Collaboration
Customer Service
Timeline
CRM Sales Support Agent
Boston Scientific
11.2023 - Current
Office Assistant
Just-Comfort Inc.
02.2022 - 07.2023
General Manager
Crisp & Green
07.2021 - 01.2022
CNA
American Red Cross
High School Diploma -
Eagan Senior High School