Driven professional with over 20+ years of increasing responsibility in developmental roles, executive accounts and customer relations – seeking to take next career step. Highly skilled in communicating clearly, establishing strong relationships and leveraging my strengths by harmoniously maximizing teams to achieve customer experience success.
Overview
23
23
years of professional experience
Work History
Manager, Business Development
IU Sports Properties - Learfield
Bloomington, IN
06.2024 - Current
Drive revenue growth for Indiana University Athletics by identifying, negotiating, and closing high-value sponsorship agreements across fall sports, contributing to 14–18% revenue growth in each of my first two years.
Develop and manage strategic relationships with local, regional and national brands, creating customized marketing partnerships that aligned sponsor objectives with the visibility and fan engagement of IU.
Collaborat cross-functionally with campus leadership, athletics administration, and brand partners to execute integrated sponsorship campaigns, including in-venue signage, digital activations, hospitality, and game-day promotions.
Achieved a 100% partner retention rate by serving as a trusted advisor, proactively identifying upsell opportunities, and ensuring seamless activation and fulfillment of partnership assets, resulting in sustained long-term account growth.
Professional Education Program Manager
Abiomed
06.2022 - 06.2024
Led the planning and execution of professional education programs for Abiomed, supporting physician training, clinical staff development, and customer engagement initiatives across key cardiovascular product lines.
Managed cross-functional collaboration with sales, marketing, clinical, and medical education teams to deliver high-impact training events, workshops, and national education programs that improved customer adoption and utilization.
Oversaw program logistics, budgeting, vendor coordination, and event execution for regional and national physician education initiatives, ensuring seamless delivery and alignment with compliance and regulatory standards.
Strengthened healthcare provider relationships by creating strategic educational experiences that increased product awareness, enhanced clinical confidence, and supported long-term account growth and customer retention.
Manager, Medical Education Training Programs
Cook Medical Inc.
06.2018 - 06.2022
Develop, communicate and lead innovative training programs delivered to customers to help our customers provide the best patient outcomes.
Lead, support and develop team of 4 training specialists.
Coordinate, maintain and manage budget for all NAM courses and events.
Manage calendar of educational events to ensure structure and alignment with Medical Education goals.
Establish and grow relationships with contracted physicians/course attendees and potential contracted physicians/attendees.
Global Product Manager — Urology
Cook Medical Inc.
10.2014 - 06.2018
Managed multiple product lines with annual revenues exceeding $75M.
Guided capital equipment product lines exceeding $25M.
Started Urologic Oncology program and launched first product in urologic oncology market.
Built strong relationships with sales by helping to layer key physician partnerships, problem solving and communication.
Developed presentations and strategies for new global product launches, training materials and product enhancements through interactions with Sales, Marketing, Operations, Engineering and Regulatory Affairs.
Presented at numerous national and regional sales meetings, including “MC”-ing panel sessions with directors and leadership.
Peripheral Intervention - District Sales Manager
Cook Medical Inc.
05.2012 - 10.2014
Managed $2M territory with over 30 accounts from 2012-2014.
Achieved positive sales growth every year in a challenging territory including +22.7% in 2014.
Regional Sales Rep of the year, 2014.
Collaborated across other divisions to maximize existing relationships and exceed growth goals.
Worked closely with Corporate Account Executive to analyze contracts and strategically uncover growth opportunities.
Corporate Account Executive
Cook Medical Inc.
10.2009 - 05.2012
Developed and managed relationships within the C Suite IDNs and Supply Chain Management.
Managed relationships with Distributors partners resulting in 12% sales increase in 2010 and 2011.
Created IDN proposals and presentations that gain new business across Cook Medical Strategic Business Units.
Provided direction to the sales force on efficient use of contract resources to obtain profitable market share increases.
Customer Service Manager
Titleist and Cobra Golf
05.2003 - 10.2009
Hired, trained, educated and managed twenty-two CSRs consistent with Titleist and Cobra sales philosophies.
Developed sales reports to analyze and audit partner programs to help locate sales opportunities.
Managed Customer Sales Representative training program.
Created and implemented new business process resulting in a 6% increase of on-time shipments.
Initiated career shadowing to gain valuable knowledge and field experience.
Customer/Technical Service Representative
Titleist and Cobra Golf
05.2003 - 10.2009
Administered new product sales programs comprised of ordering, tracking and reporting usage and demand.
Executed and applied sales and custom fitting programs by performing order and system maintenance.
Supported 11 member mid-west sales team and their account base.
Coordinated golf club fitting seminars for local head professionals and sales representatives.
Education
Bachelors Degree - MIS/Concentration in Marketing
Ohio University
01-2000
Skills
Harmony
Maximizer
Adaptability
Empathy
Positivity
Leadership Abilities
Clear Communicator
Team Player
Project Management
Strong Strategic Skills
Competitive Analysis
Customer Analysis
Problem Solving
Market Research
Network Influencer
Solid Presenter
Interests
Golf
Coaching
Networking
Home Improvement
Timeline
Manager, Business Development
IU Sports Properties - Learfield
06.2024 - Current
Professional Education Program Manager
Abiomed
06.2022 - 06.2024
Manager, Medical Education Training Programs
Cook Medical Inc.
06.2018 - 06.2022
Global Product Manager — Urology
Cook Medical Inc.
10.2014 - 06.2018
Peripheral Intervention - District Sales Manager
Cook Medical Inc.
05.2012 - 10.2014
Corporate Account Executive
Cook Medical Inc.
10.2009 - 05.2012
Customer Service Manager
Titleist and Cobra Golf
05.2003 - 10.2009
Customer/Technical Service Representative
Titleist and Cobra Golf
05.2003 - 10.2009
Bachelors Degree - MIS/Concentration in Marketing
Ohio University
PROFESSIONAL MANTRA
“I follow three rules: Do the right thing, do the best you can, and always show people you care.” — LOU HOLTZ
Associate Manager- HR Organization Development at Standard Chartered Global Business ServicesAssociate Manager- HR Organization Development at Standard Chartered Global Business Services