Summary
Overview
Work History
Education
Skills
Timeline
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Darian O'Neal

Lakeland,USA

Summary

Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Adept at fostering teamwork and driving results through effective communication and problem-solving skills.

Overview

8
8
years of professional experience

Work History

District Sales Manager

Boost Mobile Cellgear LLC
03.2021 - 04.2025
  • Managed a team of 10+ sales representatives across multiple territories, consistently exceeding monthly and quarterly sales targets
  • Developed and implemented strategic sales plans to drive revenue growth in assigned district, resulting in average of 10 % increase in new sales year-over-year
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided ongoing training and coaching to sales team members, improving their product knowledge and closing techniques
  • Conducted regular performance evaluations of sales team members, providing constructive feedback and implementing performance improvement plans as needed
  • Built strong relationships with key clients within the district, ensuring high levels of customer satisfaction and repeat business
  • Managed change effectively during organizational restructuring or product launches, minimizing disruption on the team''s performance.
  • Led weekly district meetings to communicate goals, provide updates on performance metrics, and address any challenges
  • Developed new pricing strategies based on market analysis and competitive positioning to maximize profitability while maintaining customer loyalty
  • Provided regular reports on sales performance, market trends, and competitor activities to senior management for strategic decision-making
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Facilitated business by implementing practical networking techniques.
  • Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
  • Mentored and coached underperforming sales representatives, providing guidance and support to help them improve their skills and meet targets
  • Developed incentive programs for top-performing sales representatives within the district; motivated team members by recognizing their achievements
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.

Store Sales Manager

Boost mobile
04.2017 - 03.2021
  • Managed inventory levels for optimal turnover, reducing stock discrepancies and ensuring product availability.
  • Top monthly Sales manager of 30 stores for 13 months
  • Weekly travel to 10 locations to train employees on sale initiative to ensure both employees and customers were satisfied with current promotions
  • Boosted store sales by implementing effective merchandising strategies and eye-catching displays.
  • Resolved escalated customer complaints successfully maintaining high levels of client satisfaction.
  • Increased customer satisfaction by providing exceptional service, addressing concerns promptly, and fostering a welcoming environment.
  • Monitored KPIs closely to identify areas requiring improvement, adjusting strategies accordingly to maximize results.
  • Collaborated with other departments in-store events planning, driving cross-functional success and increased customer engagement.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Managed day-to-day staffing and handled scheduling for all store employees.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Education

High School Diploma - Architecture

Lyman High School
05-2012

Skills

  • Sales expertise
  • Goal setting
  • Sales presentations
  • Sales team leadership
  • Relationship building and management
  • Sales training
  • Order management
  • Customer relationship building
  • Customer relationship management
  • Business development and planning
  • Staff management
  • Staff training and development

Timeline

District Sales Manager

Boost Mobile Cellgear LLC
03.2021 - 04.2025

Store Sales Manager

Boost mobile
04.2017 - 03.2021

High School Diploma - Architecture

Lyman High School

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Darian O'Neal