Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Darian pippin

sorrento,FL

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Fallin's BBQ
Thomasville, GA
08.2024 - Current
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.

Crew Member

Dunkin' Donuts
Leesburg, FL
06.2023 - 11.2024
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.

Front Desk Receptionist

Kinetico Water Systems
Leesburg, FL
11.2023 - 07.2024
  • Organized and maintained filing systems, both electronically and manually.
  • Created and distributed memos, letters, spreadsheets, presentations and other documents for internal use.
  • Scheduled appointments, meetings, travel arrangements and conference calls.
  • Answered telephones promptly and directed calls to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Managed incoming mail by sorting it into categories based on urgency or importance; responding to inquiries or forwarding messages appropriately.
  • Assisted with the preparation of reports using data from various sources such as spreadsheets and databases.
  • Monitored employee attendance records in order to ensure compliance with company policies.
  • Ensured that all customer service requests are handled in a timely manner.
  • Updated contact lists on a regular basis with relevant information about customers and clients.
  • Created and updated spreadsheets to track and report data.
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.

Party Host

Via entertainment
Leesburg, FL
12.2023 - 06.2024
  • Greeted guests and provided them with party information.
  • Organized seating arrangements, decorations, and food supplies.
  • Assisted in preparing the entertainment program for the event.
  • Provided support to guests during the event including answering questions and addressing any concerns.
  • Ensured that all areas of the venue were kept clean throughout the duration of the party.
  • Collected feedback from guests regarding their experience at the event.
  • Created an atmosphere conducive to having fun by engaging with guests in conversation or activities.
  • Set up tables, chairs, linens, china, glassware, silverware for events according to customer specifications.
  • Responsible for ensuring all safety regulations were adhered to while hosting parties.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Managed inventory of party supplies and equipment, restocking as necessary.
  • Adapted quickly to last-minute changes or challenges, maintaining composure under pressure.
  • Designed event themes and coordinated decorations to enhance party atmosphere.

Front Counter Crew Member

Via Entertainment
Leesburg, FL
12.2023 - 06.2024
  • Greeted customers in a friendly and courteous manner, providing excellent customer service.
  • Assisted customers with inquiries, orders, and purchases of products.
  • Operated cash registers to process payments from customers.
  • Maintained accurate records of sales transactions.
  • Collected payments for services rendered and issued receipts as required.
  • Followed company guidelines for maintaining cleanliness standards at the front counter area.
  • Performed opening and closing procedures such as counting money in cash drawers and reconciling daily sales reports.
  • Offered suggestions on product selection based on customer preferences.
  • Responded promptly to customer complaints or concerns in a professional manner.
  • Communicated effectively with other staff members regarding customer service issues or operational problems.
  • Answered customer questions to maintain high satisfaction levels.
  • Responded effectively to customer questions and inquiries and provided information regarding products.

Server

Flying Biscuit
The Villages, FL
06.2022 - 04.2023
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.

Education

Associate of Arts - Business

Lake-Sumter State College
Leesburg, FL
12-2023

Some College (No Degree) - Business

Thomasville University
Thomasville, GA

Skills

  • Order Management
  • Team member support
  • Order delivery practices
  • Beverage Preparation
  • Guest Engagement
  • Table Bussing
  • Daily specials memorization
  • Hospitality service expertise
  • Professional Appearance
  • Strong Work Ethic

Affiliations

  • I played softball at lake sumter state college for 3 years.
  • I currently play at Thomasville University.
  • I spend my time working on homework and working.

Accomplishments

  • I received an award for pitching at lake sumter state college.
  • I helped my team at Lake sumter state college with a conference Championship.

Certification

  • I have an AWS Certification .
  • I also have a Certification in BUSINESS SPECIALIST.

Languages

English
Professional

Timeline

Server

Fallin's BBQ
08.2024 - Current

Party Host

Via entertainment
12.2023 - 06.2024

Front Counter Crew Member

Via Entertainment
12.2023 - 06.2024

Front Desk Receptionist

Kinetico Water Systems
11.2023 - 07.2024

Crew Member

Dunkin' Donuts
06.2023 - 11.2024

Server

Flying Biscuit
06.2022 - 04.2023

Associate of Arts - Business

Lake-Sumter State College

Some College (No Degree) - Business

Thomasville University

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Darian pippin