Darian Roberts
3786 Northern Lights Drive, Leland
Summary
Social work professional with a robust history of knowledge about child welfare. Bringing a strong focus on collaboration and achieving meaningful outcomes for team members. Known for adaptability and reliability in dynamic settings, leveraging conflict resolution and crises.
Driven and compassionate professional with a knack for fostering strong team dynamics. Possesses a deep understanding of social work policy and procedures, coupled with proficiency in case management and conflict resolution, and is committed to making a meaningful impact on community well-being through effective supervision and support.
Overview
9
9
years of professional experience
Work History
Social Work Supervisor III
Brunswick County Department Of Social Services
02.2024 - Current
- Developed strong community partnerships to enhance available resources and support for clients.
- Conducted thorough assessments of client needs, developing targeted interventions for maximum impact.
- Maintained confidentiality of sensitive information while adhering to ethical guidelines in all aspects of practice.
- Supported families experiencing crisis situations by facilitating wrap-around services tailored specifically to each unique situation.
- Advocated for policy changes at the local, state, or federal level which positively impacted the lives of clients served by the agency.
- Promoted a strengths-based approach to empower clients and foster resilience in overcoming challenges.
- Mentored new social workers entering the field to promote professional growth and solidify foundational skills necessary for success.
- Initiated multidisciplinary team collaboration, resulting in comprehensive care for clients with complex needs.
- Provided leadership, guidance and support to staff members.
- Developed and implemented training programs for staff.
CPS Forensic Social Worker
New Hanover County Department of Social Services
06.2020 - 02.2024
- Investigating reports of child abuse and neglect. Working closely with law enforcement and community partners to ensure the safety of children. Conducting interviews, assessments, assessment safety of the home and monitoring family up to 45 days. Documenting all findings and generating case reports.
- Promoted a safe environment for clients by conducting regular safety assessments and implementing appropriate interventions when necessary.
- Educated legal professionals on the nuances of mental health issues, contributing to informed decision-making processes in court proceedings.
- Maintained meticulous case documentation, ensuring confidentiality while adhering to professional standards and ethical guidelines.
- Monitored client progress regularly, adjusting intervention strategies as needed to maximize therapeutic gains.
- Assessed risk factors associated with violence or self-harm among client populations using evidence-based evaluation methods.
- Improved client outcomes by conducting comprehensive forensic assessments and presenting findings in court.
- Provided crisis intervention services to clients in distress, connecting them with appropriate resources and support systems.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Updated client documentation for accurate, compliant and current records.
- Supported clients and families with empathy and compassion during difficult times.
- Maintained regular contact with clients by calling and visiting clients' homes.
Service Coordinator- Qualified Professional
EastersealsUCP EMPOWER and Transition to Employmen
05.2019 - 05.2020
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
- Assessed customer needs and developed solutions to meet needs.
- Coordinated and monitored service activities to confirm work met all requirements.
- Developed comprehensive service plans tailored to individual client needs, resulting in high levels of satisfaction.
- Collaborated with cross-functional teams to optimize service operations and improve client experiences.
Qualified Professional Case Manager /Intellectual Disability Professional
RHA Health Services LLC
04.2018 - 05.2019
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Monitored clients' progress and tracked client services to provide crisis interventions.
Exceptional Children’s Teachers Assistant
Eugene Ashley High School
08.2017 - 03.2018
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Helped feeding and daily living skills to support physical and emotional well-being.
Habilitation Technician
Maxim HealthCare Services
06.2016 - 03.2018
- Instructed and reinforced target outcomes to help individuals achieve goals.
- Collaborated with interdisciplinary teams to develop comprehensive habilitation plans for each client''s unique needs.
- Transported residents to and from appointments and other activities to encourage mobility.
- Recorded participant behavior and methods to alleviate barriers and progress toward goals.
- Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
- Developed resident activities and programming to encourage new skills and maintain present skills.
- Implemented written goals from treatment plans to enhance patient outcomes.
- Enhanced client independence by implementing personalized support plans and daily living skills training.
- Ensured clients'' safety and well-being by closely monitoring behavior patterns and reporting any concerns to supervisors.
Interim Assistant Site Director
Easterseals UCP
07.2017 - 08.2017
- Assisted Site Director in resolving any unforeseen challenges encountered during projects, demonstrating adaptability and creative problem-solving skills.
- Maintained accurate records of all activities related to projects while adhering to company standards and regulations.
- Collaborated with external agencies for obtaining necessary permits and approvals required for the project''s progress.
- Provided regular reports on project status to senior management, enabling them to make informed decisions about resource allocation and timelines.
- Evaluated employee performance regularly, offering constructive feedback for improvement when needed.
- Served as a liaison between site personnel and upper management, ensuring seamless information flow between both parties.
- Facilitated collaboration among team members through regular meetings and updates, promoting open communication channels.
- Handled conflict resolution among team members, promoting healthy working relationships within the workforce.
Recreational Paraprofessional
Easterseals UCP
08.2016 - 07.2017
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Habilitation Technician
Skills Creations Group Home
06.2016 - 07.2017
- Instructed and reinforced target outcomes to help individuals achieve goals.
- Collaborated with interdisciplinary teams to develop comprehensive habilitation plans for each client''s unique needs.
- Transported residents to and from appointments and other activities to encourage mobility.
- Recorded participant behavior and methods to alleviate barriers and progress toward goals.
- Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
- Developed resident activities and programming to encourage new skills and maintain present skills.
- Implemented written goals from treatment plans to enhance patient outcomes.
Camp Counselor-Team Leader
EastersealsUCP
06.2016 - 08.2016
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
Education
Master of Health Administration - Health Administration Concentration in Leadership
Liberty University
Lynchburg, VA05-2020
Bachelor of Science - Exercise Science-Health And Applied Human Service
University of North Carolina At Wilmington
Wilmington, NC05-2016
Skills
- Problem-solving
- Staff supervision
- Time management
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Adaptability and flexibility
- Staff training
- Decision-making
- Written and verbal communication
- Team building
Timeline
Social Work Supervisor III
Brunswick County Department Of Social Services
02.2024 - Current
CPS Forensic Social Worker
New Hanover County Department of Social Services
06.2020 - 02.2024
Service Coordinator- Qualified Professional
EastersealsUCP EMPOWER and Transition to Employmen
05.2019 - 05.2020
Qualified Professional Case Manager /Intellectual Disability Professional
RHA Health Services LLC
04.2018 - 05.2019
Exceptional Children’s Teachers Assistant
Eugene Ashley High School
08.2017 - 03.2018
Interim Assistant Site Director
Easterseals UCP
07.2017 - 08.2017
Recreational Paraprofessional
Easterseals UCP
08.2016 - 07.2017
Habilitation Technician
Maxim HealthCare Services
06.2016 - 03.2018
Habilitation Technician
Skills Creations Group Home
06.2016 - 07.2017
Camp Counselor-Team Leader
EastersealsUCP
06.2016 - 08.2016
Master of Health Administration - Health Administration Concentration in Leadership
Liberty University
Bachelor of Science - Exercise Science-Health And Applied Human Service
University of North Carolina At Wilmington
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