Darian Russell
Salt Lake City,UT
Summary
Dedicated Consultant bringing dynamic skills in client oversight, issue resolution, and presentation. Successful juggling multiple tasks and projects simultaneously. Excellent business knowledge within the field. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience. Amiably replies to all customer queries and consistently resolves client issues. Committed to improving user satisfaction numbers and supporting return patronage across all supported products.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Adoption Coach
Oracle
Salt Lake City, Utah
06.2023 - Current
- Successfully led over 20 PathNet classes to help integrate the VA's EHR with great client success driving more deployments for the future.
- Liaised with multiple teams of professionals to implement comprehensive educational action plans for clients in domains of FirstNet, PathNet, Revenue Cycle, PowerChart, and Clairvia.
- Utilized advanced technical skills and expertise to accurately load data to the domain for the DoD.
- Analyzed key performance indicators to identify effective strategies.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Collaborated with clients on federal and commerical businesses to develop action plans to address specific challenges and objectives.
Federal Learning Specialist
Cerner
Salt Lake City, UT
10.2022 - 06.2023
- Received excellent feedback using positive reinforcement techniques to encourage, motivate and build confidence in clients.
- Strongly delivered over 15 various adoption projects and providing pre and post-go-live training and coaching post-go-live.
- Possessed excellent communication skills, decision-making skills, flexibility and comfort with ambiguity, while providing support with the implementation of the Oracle EHR software conversion.
- Successfully passed VA Certification(CP10) with an overall of 90% in Ambulatory and Lab.
- Reviewed existing standard operating procedures to suggest necessary improvements.
Logistics/Facility Manager
Reliant Technology
Atlanta, GA
09.2021 - 05.2022
- Responsible for warehouse inventory and cycle counts over the US and 5 countries totaling over $500k.
- Managed a Support and Sales Team of over 15 employees ensuring customers receive parts are received in a timely manner and contacting vendors for purchasing of items needed for drop shipment.
- Ensuring facility is maintained with OSHA regulations and company policies thorough walk-throughs and reviewing contracts to make sure all standards are being met.
- Used MHE to create shipments to be sent OCONUS with all valid and necessary paperwork to clear customs with a 0% denial rate of over 200 shipments.
- Strengthened operational efficiencies by developing organizational filing systems for procurement tracking, customer orders and contract records.
Unit Supply Specialist
Army Reserve
Fort Pickett, VA
07.2008 - 05.2022
- Manage and oversee SAP to document movement information, conduct research, monitor movements, inspects commercial contracts, responds to shipment inquiries, discrepancies, and routine cycle count transactions.
- Performed duties involving supply requests, receipt, storage, issue, accountability and preservation of individual, organizational and installation equipment costing over $500k.
- Responsible for the issue, receiving, ensuring cleanliness, securing and controlling all sensitive items through CONUS and OCONUS.
- Supervised activities of over 30 workers engaged in receiving, storing and shipping products or materials.
Supply Technician
Dept. of the Air Force, Air Combat Command
Al Udeid, Qatar
06.2020 - 01.2021
- Implemented and maintained an effective control system to preclude or minimize the potential for fraud, waste, and abuse.
- Performed physical checks and inventory all subsistence storage areas to confirm temperatures are within specified food safety standards.
- Tracked shipments coming from CONUS to OCONUS to verify all shipments would arrive in a timely fashion to its final destination.
- Scheduled and turned in unused equipment totaling over $20k using 18 wheel flatbeds, refrigerated trucks, and Material Handling Equipment(MHE).
- Communicated with business owners to enforce code requirements for FDA food safety program.
- Inspected products and processing procedures to assess safety for consumption and compliance with government mandates.
Maintenance Admin and Supply Technician(MAST)
Army Reserves, 99th Regional Support Command
Curtis Bay, MD
12.2016 - 05.2020
- Checked incoming shipments of stock for discrepancies by visual inspection and comparison against receipt documents.
- Purchased parts and supplies worth over $20K as the primary Government Purchase Card(GPC) Holder and reconcile all transactions monthly.
- Report overages, shortages and damaged items back to supply in System Analysis Program(SAP).
- Operated MHE to pick up and deliver repair parts and supplies.
- Maintained all administrative reports to include travel schedules, travel orders, work orders, personnel actions and other operational administrative requirements.
Supply Technician
Army Reserves, 88th Regional Support Command
Fort McCoy, WI
09.2014 - 09.2015
- Load and unload a variety of vehicles for both incoming and outgoing stock using MHE forklifts.
- Direct the movement of stock and supplies for movement and shipment.
- Initiated supply transactions, prepared stock for issue and shipment, warehouse stock space allocation determination, reorganization of warehouse storage operations after determination of needs.
- Kept correct and valid counts of all computer sensitive items worth over $300K.
Material Handling/Lead Warehouse Technician
Gryphon Technologies
Norfolk, VA
04.2013 - 08.2014
- Assigned the Safety Advisor of our work areas to ensure we are in compliance with OSHA and Gryphon safety standards.
- Stacked and stored medicinal and military gear in safe and proper environments to keep warehouse clean and organized with extending shelf-life.
- Relocated the entire Military Sealift Command(MSC) program and inventory from Fort Worth, Texas to Norfolk, Virginia with the distribution and storage of over 19,000 multiple items, gear, and equipment.
- Created spreadsheets, invoices and estimates with company SAP software to keep paperwork current and complete.
Education
Bachelor of Arts - Logistics/Transportation
American Military University
Manassas, VASkills
- Technology-Based Strategies
- Friendly, Positive Attitude
- People Skills
- Strategic Planner
- Multi-tasker
- Technical Troubleshooting
- User Support
- Technical issues analysis
- Solution Recommendations
- Team Collaboration
- Student Motivation and Engagement
- Positive Reinforcement
Certification
- Army Management Leadership
- Physical Security
Timeline
Adoption Coach
Oracle
06.2023 - Current
Federal Learning Specialist
Cerner
10.2022 - 06.2023
Logistics/Facility Manager
Reliant Technology
09.2021 - 05.2022
Supply Technician
Dept. of the Air Force, Air Combat Command
06.2020 - 01.2021
Maintenance Admin and Supply Technician(MAST)
Army Reserves, 99th Regional Support Command
12.2016 - 05.2020
Supply Technician
Army Reserves, 88th Regional Support Command
09.2014 - 09.2015
Material Handling/Lead Warehouse Technician
Gryphon Technologies
04.2013 - 08.2014
Unit Supply Specialist
Army Reserve
07.2008 - 05.2022
Bachelor of Arts - Logistics/Transportation
American Military University