Darian Steck
Nashville,TN
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
8
8
years of professional experience
Work History
Starbucks Manager
T&S Coffee Services, LLC
Nashville, TN
07.2024 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Project Support Coordinator
Patton Logistics
Brentwood, TN
08.2023 - 07.2024
- Completed assessments of client needs and preferences.
- Participated in staff meetings, trainings, conferences. related to job duties and expectations.
- Analyzed data related to projects in order to identify areas for improvement or optimization opportunities.
- Assessed customer feedback in order to continuously improve service delivery processes or procedures.
- Generated weekly, monthly, quarterly reports summarizing key performance indicators.
Barista
Starbucks
Nashville, TN
06.2023 - 10.2023
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
Office Manager
Downtown Presbyterian
Nashville, TN
06.2023 - 08.2023
- Developed and implemented office policies and procedures.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Store Associate
In-N-Out Burger
Irvine , CA
07.2016 - 06.2022
- Provided cash register operations and handled customer payments.
- Performed daily opening and closing procedures for store operation.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
Shift Lead
Starbucks
Irvine, CA
10.2019 - 11.2021
- Assisted in the training of new employees.
- Monitored employee performance and provided feedback on areas for improvement.
- Ensured that all safety protocols were followed at all times.
- Provided guidance and support to other team members as needed.
- Responded to customer inquiries and complaints in a professional manner.
Education
Associate of Arts - Business Administration
Saddleback Community College
Mission Viejo 05-2019
Skills
- Financial Management
- Contract Management
- Strategic Planning
- Business Administration
- Operations Management
- Workforce Management
- Performance Management
- Verbal and written communication
- Expense Tracking
- Customer Relationship Management (CRM)
Timeline
Starbucks Manager
T&S Coffee Services, LLC
07.2024 - Current
Project Support Coordinator
Patton Logistics
08.2023 - 07.2024
Barista
Starbucks
06.2023 - 10.2023
Office Manager
Downtown Presbyterian
06.2023 - 08.2023
Shift Lead
Starbucks
10.2019 - 11.2021
Store Associate
In-N-Out Burger
07.2016 - 06.2022
Associate of Arts - Business Administration
Saddleback Community College
Similar Profiles
Lori KeenLori Keen
Owner at Vint Hill Coffee, The Queen's Bean LLC, Specialty Coffee Roasting CompanyOwner at Vint Hill Coffee, The Queen's Bean LLC, Specialty Coffee Roasting Company
Michael ArmourMichael Armour
Scooter Coffee Franchisee at JAM Coffee Llc/ACJS LlcScooter Coffee Franchisee at JAM Coffee Llc/ACJS Llc
Nicholas BatkaNicholas Batka
Systems and Operations Associate at Idea Coffee LLCSystems and Operations Associate at Idea Coffee LLC
Saniyah HarveySaniyah Harvey
Food Service Worker at Metro Action Commission Head StartFood Service Worker at Metro Action Commission Head Start
Dilan HoskinsDilan Hoskins
Intern at East Iris StudiosIntern at East Iris Studios