Darian Steele
Richmond,VA
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
14
14
years of professional experience
Work History
Owner/Operator Truck Driver
RoadRunner Transport LLC
2022.12 - Current
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
Driver, Warehouse Orders
Mayer Electric Supply
2021.01 - 2022.12
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
- Improved delivery efficiency by optimizing routes and adhering to schedules.
Cable Technician
Comcast
2018.08 - 2020.11
- Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Maintained safety standards during installations, reducing the incidence of workplace accidents.
- Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
Dispatcher
Comcast
2015.08 - 2018.08
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 15 technicians.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
Maintenance Technician II
Henrico County Public Schools
2013.07 - 2015.09
- Operated varied hand and power tools to complete repairs.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Supervised Maintenance Technician 1, providing guidance on complex repair tasks and fostering professional development opportunities.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
Maintenance Technician I
Henrico County Public Schools
2010.08 - 2012.07
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Installed new locks, door handles, and door closers.
- Collaborated with team members to complete larger repair projects efficiently.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Facilitated smoother operation of HVAC systems through regular maintenance and updates.
Education
High School Diploma -
Highland Springs High School
Highland Springs, VaSkills
- Safe Driving Practices
- Professionalism and Work Ethic
- Safety Compliance
- Preventive Maintenance
- Team Supervision
- Facilities Maintenance
- Maintenance recordkeeping
- Hand-tool proficiency
- Customer Service
- Troubleshooting skills
- Data Entry
- Dispatch software
Timeline
Owner/Operator Truck Driver
RoadRunner Transport LLC
2022.12 - Current
Driver, Warehouse Orders
Mayer Electric Supply
2021.01 - 2022.12
Cable Technician
Comcast
2018.08 - 2020.11
Dispatcher
Comcast
2015.08 - 2018.08
Maintenance Technician II
Henrico County Public Schools
2013.07 - 2015.09
Maintenance Technician I
Henrico County Public Schools
2010.08 - 2012.07
High School Diploma -
Highland Springs High School
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