Darian Stribling
Sacramento,CA
Summary
I am looking to obtain a position as a hardworking Underwriting Trainee with experience in Surety bonds. Expertise in communication and time management. That is successful at problem-solving and analyzing and maintaining customer relationships.
Overview
12
12
years of professional experience
Work History
Commercial Account Manager
Tokio Marine HCC
Sacramento, CA
06.2022 - Current
- Oversaw multiple accounts, and worked diligently to meet and exceed performance goals.
- Motivated and worked with onboarding team members to successfully integrate new employees into the organization.
- De-escalated customer interactions by providing alternative tactics for solving problems and satisfying customer needs.
- Built and maintained productive relationships with customers and internal partners.
- Acted as the main point of contact in matters relating to client concerns and needs.
- Attended various networking events to identify sales opportunities and build relationships.
- Processed endorsements in a timely manner.
- Knowledge in Salesforce, ImageRight, and Infinity.
- Conducted PowerPoint presentations in group meetings.
- Renewed existing accounts by cementing trusting relationships with customers.
- Developed successful customer relationships, and quickly resolved service requests to increase sales.
- Ensured compliance with industry regulations when dealing with clients.
Leasing Consultant
Lewis Management
Sacramento, CA
05.2020 - Current
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Assist in underwriting support
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Contacted and followed up with tenants on renewal notices.
- Conducted background checks on applicants.
- Escalated critical issues to property manager to deliver immediate resolution.
- Marketed property to prospective tenants by giving tours and pointing out key features.
- Tracked leads using CRM software and followed up with interested parties.
- Checked rental eligibility by following company's verification process.
- Increased occupancy through dynamic marketing initiatives.
- Used conflict resolution skills to quickly resolve issues among residents.
Producer
Pro-Builders Insurance
Rancho Cordova, CA
02.2022 - 06.2023
- Presented and clearly explained insurance policy options based on clients' needs and goals.
- Sold commercial insurance and bonds
- Maintained relationships with contractors
- Promoted client retention through high-quality service and follow through.
- Provided information and answered questions via personal meetings, telephone calls and email.
- Made appointments with potential clients to discuss products.
- Evaluated and pursued sales leads obtained through direct referrals, networking, marketing, cold-calling and lead databases.
- Researched coverage and premium options and supplied clients with best coverage available for individual needs.
- Transferred written information into databases to maintain consistent, accurate client records and project details.
- Processed endorsements
- Customer retention
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Insurance Broker
Cost U Less Insurance
01.2018 - 12.2018
- Assisting potential clients with insurance related questions as well as running quotes and shopping with multiple insurance companies to get them the best fit for their needs.
- Calling cold, warm, and hot leads to gain lifetime clients while providing the utmost professional customer service.
- Answered all questions and established reputable relationships based on trust through assisting clients concerns.
- Finalized insurance documents and walked clients through the process of legal binding.
- Participated in high volume phone sales while explaining different coverages and benefits as well as problem solving.
Account Manager
Fisher Mobile Hydraulics
Sacramento, CA
06.2014 - 01.2017
- Handling incoming service calls.
- Explaining policies to new customers, such as arrival times, refunds, and services performed.
- Dispatching employees to different work sites and organizing schedules.
- Established and maintain long term accounts with large direct and indirect businesses such as Raley’s.
- Efficient communication, prioritizing and delegating tasks.
- Mentored new associates by providing guidance, knowledge and leadership.
- Gathered data to create and execute numerus proposals and presentations using Powerpoint.
- Interacting with diverse populations and resolving customer complaints.
- Establishing and maintaining customer relations.
- Proficiency in MS Office-Word, Outlook, Excel, and Powerpoint.
Education
A.S. Degree - Science
Carrington College California - Sacramento
Sacramento, CA03-2012
Skills
- Problem solving
- Underwriting appetite
- Contractors licensing bonds
- LLC bonds
- Regulatory guidelines
- Corporate policies and procedures
- Record keeping
- Multi-tasking
- Sales and marketing
- Time management
- Organization
- Cold calling
- Customer follow-up
- Insurance sales strategy
- ImageRight
- Citrix
- Salesforce
- Excel
- Power BI
- Microsoft Word
- COI
- Renewals
- Invoices
- Endorsements
- Data entry
- Workers' compensation
- Presentation skills
- Conflict resolution
- Relationship building
- Account management
- Networking skills
- Proposals
- Customer Support
- Commercial lines
- De-escalation
References
References Available Upon Request
Licenses
Property and Casualty License
Timeline
Commercial Account Manager
Tokio Marine HCC
06.2022 - Current
Producer
Pro-Builders Insurance
02.2022 - 06.2023
Leasing Consultant
Lewis Management
05.2020 - Current
Insurance Broker
Cost U Less Insurance
01.2018 - 12.2018
Account Manager
Fisher Mobile Hydraulics
06.2014 - 01.2017
A.S. Degree - Science
Carrington College California - Sacramento