D'Ariana Dent
Pahokee,FL
Summary
Dynamic and dedicated professional with extensive experience as a Correctional Officer at Geo Group Inc. Skilled in emergency response and conflict resolution, I effectively maintained safety and security while training new staff. Proven ability to build relationships and implement effective procedures, enhancing overall facility operations and reducing contraband incidents.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Correctional Officer
Geo Group Inc
11.2022 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Observed behavior of residents individually and in groups.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
- Interviewed inmates to obtain information and evidence.
Front Desk Receptionist
Florida Community Health Centers
05.2021 - 11.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Improved communication flow by establishing daily briefing for front desk and administrative staff.
- Greeted visitors warmly, creating positive first impression of organization.
Deli Clerk
Publix
11.2020 - 05.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Monitored inventory levels to order new supplies and maintain consistent stock.
Cashier Team Lead
Walmart
06.2019 - 11.2020
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Trained team members on cash register operation and cash handling.
Education
High School Diploma -
Pahokee High School
Pahokee, FL05.2018
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Mental health awareness
- Correctional facility procedures
- Restraint techniques
- Self-defense tactics
- Trained in defensive tactics
- Relationship building and management
- Weapons training
- Prisoner transport
- Central and pod control
- Firearm operations trained
- Search procedures
- Perimeter control
- Firearms proficiency
- First aid and CPR certified
Certification
CPR CERTIFICATION
CORRECTIONAL OFFICER CERTIFICATE
FIRST AID CERTIFICATION
Timeline
Correctional Officer
Geo Group Inc
11.2022 - Current
Front Desk Receptionist
Florida Community Health Centers
05.2021 - 11.2022
Deli Clerk
Publix
11.2020 - 05.2021
Cashier Team Lead
Walmart
06.2019 - 11.2020
High School Diploma -
Pahokee High School
Similar Profiles
RAHUL PRAHUL P
SR.HR Executive at GEO Group (Geo Seafood, Geo Financial Services Geo Holiday Home, GEO VPL Finance Pvt. Ltd(NBFC))SR.HR Executive at GEO Group (Geo Seafood, Geo Financial Services Geo Holiday Home, GEO VPL Finance Pvt. Ltd(NBFC))
Austin YoungAustin Young
Detention Officer at Geo Group IncDetention Officer at Geo Group Inc
Cierra walkerCierra walker
Recreation Specialist at Geo Group IncRecreation Specialist at Geo Group Inc
Jessica PerezJessica Perez
Food Service Supervisor at Geo Group IncFood Service Supervisor at Geo Group Inc
Ashley HoldenAshley Holden
Juvenile Probation Officer at Florida Department of Juvenile JusticeJuvenile Probation Officer at Florida Department of Juvenile Justice