Dariana Enriquez
Jacksonville
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Anejos Cocina Mexicana. Proven ability to enhance guest engagement and maintain cleanliness standards in high-volume environments. Adept at cash handling and training new team members, fostering a collaborative and efficient workplace.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
5
5
years of professional experience
Work History
Server
Anejos Cocina Mexicana
02.2021 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new team members on menu offerings and service protocols.
Cashier
Marshalls
10.2023 - 06.2024
- Processed transactions efficiently using POS systems to ensure customer satisfaction.
- Assisted customers with product inquiries and returns, enhancing overall shopping experience.
- Maintained organized checkout area, ensuring cleanliness and accessibility of merchandise.
- Collaborated with team members to manage stock levels and replenish inventory promptly.
- Handled cash and credit transactions accurately, minimizing discrepancies in daily reports.
- Trained new cashiers on procedures and best practices for efficient operation.
- Resolved customer complaints effectively, fostering a positive store environment and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
Packer
Amazon
10.2023 - 2024
- Operated packaging machinery efficiently to ensure timely order fulfillment.
- Sorted and organized products according to shipping requirements for accuracy.
- Inspected packages for quality assurance before dispatching to customers.
- Maintained clean and organized work area in compliance with safety regulations.
- Utilized handheld scanners to track inventory and manage stock levels accurately.
- Collaborated with team members to streamline packing processes and enhance efficiency.
- Proved successful working within tight deadlines and a fast-paced environment.
- Complied with safety, health, and environmental regulations as prescribed by law.
Cashier
Epic Theaters
02.2022 - 12.2022
- Provided support during peak hours, improving service speed and customer flow management.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Counselor
YMCA Daycare
08.2021 - 08.2021
- Facilitated individual and group counseling sessions to support emotional and social development.
- Developed age-appropriate activities that encouraged personal growth and teamwork among children.
- Implemented behavior management strategies to promote a positive learning environment.
- Collaborated with parents to address children's needs and provide guidance on developmental milestones.
Education
High School Diploma -
San Jose Preparatory High School
Jacksonville, FLSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Service prioritization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Marshalls
10.2023 - 06.2024
Packer
Amazon
10.2023 - 2024
Cashier
Epic Theaters
02.2022 - 12.2022
Counselor
YMCA Daycare
08.2021 - 08.2021
Server
Anejos Cocina Mexicana
02.2021 - Current
High School Diploma -
San Jose Preparatory High School