Dariana Perez
North Bay Village
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Giselle Miami
02.2024 - Current
- Menu Knowledge
- Assisted with training of new staff members.
- Kept bar organized and clean during busy hours.
- Prepared beverages and cocktails according to mixing and presentation standards and recipes.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Server/ Bartender - Swan
Groot Hospitality
12.2022 - 01.2024
- Checked on guests to verify satisfaction with each course.
- Assisted with training of new staff members.
- Encouraged guests to buy additional items such as appetizers, drinks, and desserts.
- Informed kitchen of special dietary needs or requests, delivering personalized meal options.
- Greeted and accommodated guests, building positive experience from first interaction.
- Took beverage orders from guests and delivered drinks within reasonable time frames.
- Kept bar organized and clean during busy hours.
- Prepared beverages and cocktails according to mixing and presentation standards and recipes.
Server
Fontainebleau Miami
10.2020 - 11.2022
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Food and Beverage Supervisor
MUSE Residences, Sunny Isles
03.2018 - 02.2020
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
- Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
Lead Hostess
Fontainebleau
03.2016 - 02.2018
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Education
High School Diploma -
Miami Beach Senior High School
Skills
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Strong multitasking
- Outgoing personality
Certification
Food and Beverage .5
Languages
Spanish
Native or Bilingual
Timeline
Bartender
Giselle Miami
02.2024 - Current
Server/ Bartender - Swan
Groot Hospitality
12.2022 - 01.2024
Server
Fontainebleau Miami
10.2020 - 11.2022
Food and Beverage Supervisor
MUSE Residences, Sunny Isles
03.2018 - 02.2020
Lead Hostess
Fontainebleau
03.2016 - 02.2018
High School Diploma -
Miami Beach Senior High School
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