Coming from The University of Texas at Austin with a passion for psychology and neuroscience, I aspire to help develop software designs that are technologically advanced and human-centered. I have a strong understanding of human mind and behavior from a science perspective. My research skills, coding knowledge, and direct patient care and customer service experiences, can be invaluable in developing designs that are more attuned to human cognition, emotions, and behaviors.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Case Analyst
HeartFlow
10.2022 - Current
Created computer 3D models of coronary arteries from cardiac medical imaging (CT scans)
Creation of models were done through the use of Heartflow developed software and processes
Performed in-process visual inspections and verifications on image data quality and models while maintaining high levels of quality and efficiency
Provided testing and feedback for new product versions and process updates
Managed complex caseloads effectively by multitasking and maintaining strong attention to detail
Recorded case notes and performed follow-up documentation for cases
Navigated all contact appropriately using various software tools and electronic technology methods
Bilingual Research Assistant
The University of Texas at Austin
03.2021 - 05.2022
Conducted research on cognitive functioning and brain-behavior relationships, contributing to advancements in the field of neuropsychology
Translated documents for participants during behavioral visits, supporting data collection and reporting
Enhanced research quality by meticulously collecting and analyzing data from various sources
Designed survey instruments tailored to specific research objectives for precise feedback gathering
Prepared participants for MRI procedures and monitored their condition during the scan
Organized research materials, maintaining a well-ordered workspace conducive to productivity
Contributed to research efforts by collecting, organizing, analyzing and scoring data from neuropsychological assessments
Prescreened research participants through phone interviews to determine suitability
Improved data accuracy by meticulously verifying and correcting information during entry with RedCap and various psychological assessment tools
Patient Access Representative
UT Health Austin
01.2019 - 01.2021
Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times
Improved patient satisfaction scores by actively addressing concerns and providing prompt assistance during the check-in process
Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage
Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments
Collaborated with healthcare providers to ensure timely appointment scheduling and coordinated follow-up care for patients'' needs
Reduced financial loss through diligent monitoring of outstanding balances and proactive collection efforts with patients and insurers
Developed proficiency in various healthcare software programs for accurate documentation of patient encounters and streamlined workflows within the department
Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks
Patient Care Technician - Neurosciences Unit
Dell Children's Medical Center
12.2021 - 10.2022
Enhanced patient satisfaction by providing compassionate and attentive care
Reduced stress for patients and families through effective communication and empathetic support
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary
Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations
Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques
Collected and transported specimens to prepare for lab testing
Documented patient information and care activities in electronic health record
Education
Bachelor of Science (BS) - Psychology - Neuroscience
The University of Texas At Austin
Austin, TX
High School Diploma -
Franklin High School
El Paso, TX
05.2015
Skills
Human Subjects Research
Empathy
Research Design
Statistical Analysis
Data Entry and Analysis
Questionnaire Development
Survey Creation and Administration
Data Collection
Certification
Elements of Computing, University of Texas at Austin - In Progress
Pre-Health Professions, University of Texas at Austin - 2022
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Case Analyst
HeartFlow
10.2022 - Current
Patient Care Technician - Neurosciences Unit
Dell Children's Medical Center
12.2021 - 10.2022
Bilingual Research Assistant
The University of Texas at Austin
03.2021 - 05.2022
Patient Access Representative
UT Health Austin
01.2019 - 01.2021
Bachelor of Science (BS) - Psychology - Neuroscience