Darianna Chacin
Kissimmee,FL
Summary
Detail-oriented Sales Administrative Assistant with expertise in customer relationship management, invoice processing, and workflow coordination. Committed to enhancing team efficiency and delivering exceptional service.
Overview
4
4
years of professional experience
Work History
Sales Administrative Assistant
Yedla Management Company
Winter Garden, Florida
09.2024 - Current
- Organized and maintained client files and sales documentation systematically.
- Supported the sales team with administrative tasks, enhancing workflow efficiency.
- Processed invoices and tracked payments received from customers.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Managed customer inquiries regarding reservations and availability.
Front Desk Agent
Hilton
Winter Garden, Florida
10.2022 - 09.2024
- Welcomed guests and ensured a positive first impression.
- Managed check-in and check-out processes efficiently.
- Answered phone calls and addressed guest inquiries promptly.
- Coordinated room assignments and special requests for guests.
- Assisted with guest complaints, providing effective resolutions.
Operations Coordinator
Alliance Group of Orlando
Orlando, Florida
02.2022 - 10.2022
- Managed scheduling for team members and project timelines effectively.
- Coordinated daily operations to ensure efficient workflow across departments.
Housekeeping Supervisor
Hilton
Winter Garden, Florida
01.2022 - 02.2022
- Supervised housekeeping staff to ensure adherence to hotel cleanliness standards.
- Inspected guest rooms and common areas for cleanliness and maintenance issues.
- Scheduled daily cleaning assignments to optimize staff productivity and efficiency.
Education
Architecture
Universidad Rafael Urdaneta
Venezuela07-2020
Skills
- Customer relationship management
- Microsoft Excel
- Document organization
- Invoice processing
- Sales support
- Workflow coordination
- Microsoft office
Languages
English
Professional
Spanish
Native/ Bilingual
Property Management System.
- Experience with PEP (Hilton) and FOSSE (Marriott).
Timeline
Sales Administrative Assistant
Yedla Management Company
09.2024 - Current
Front Desk Agent
Hilton
10.2022 - 09.2024
Operations Coordinator
Alliance Group of Orlando
02.2022 - 10.2022
Housekeeping Supervisor
Hilton
01.2022 - 02.2022
Architecture
Universidad Rafael Urdaneta