Summary
Overview
Work History
Skills
Timeline
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Darianny Perez

Kissimmee

Summary

Results-driven QC Technician with expertise in quality management systems at Easy Foods. Proven ability in conducting thorough product inspections and implementing corrective actions. Strong customer service skills honed as a Customer Service Associate at Fortuna Bakery, enhancing team performance and ensuring compliance with industry standards. Proficient in laboratory techniques and effective communication.

Overview

4
4
years of professional experience

Work History

QC Technician

Easy Foods
02.2022 - Current
  • Conducted quality inspections on raw materials and finished products to ensure compliance with standards.
  • Assisted in maintaining cleanliness and organization of laboratory equipment and workspace.
  • Documented test results accurately to support quality assurance processes and compliance requirements.
  • Collaborated with team members to identify non-conforming products and implement corrective actions.
  • Supported audits by providing necessary documentation and evidence of testing procedures followed.

Customer Service Associate

Fortuna Bakery
08.2021 - 01.2022
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Processed orders efficiently using company-specific software systems, ensuring accuracy in transactions.
  • Trained new team members on customer service protocols and operational procedures to enhance team performance.
  • Collaborated with cross-functional teams to address customer feedback and improve service delivery processes.

Skills

  • Laboratory techniques
  • Sample preparation
  • Visual inspection
  • Product inspection
  • Quality management systems
  • Customer service
  • Computer proficiency

Timeline

QC Technician

Easy Foods
02.2022 - Current

Customer Service Associate

Fortuna Bakery
08.2021 - 01.2022

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Darianny Perez