Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Darice Collazo

Cumberland,RI

Summary

CNA- Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.

Utilization Coordinator- Diligent at providing the most accurate and professional customer service. Pay close attention to detail while performing data entry duties. Self-motivated brings Utilization Coordinator proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.

Overview

11
11
years of professional experience

Work History

Certified Nursing Assistant (per-diem)

The Holiday Retirement and Rehab Nursing ctr
06.2023 - 01.2024
  • Assist residence with ADL's
  • Check Vital signs
  • Report to charge nurse with any changes is the resident's health or needs
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.

Utilization Coordinator

Neighborhood Health plan of RI
08.2013 - Current
  • Specialize in providing quality and professional customer service.
  • Process Prior Authorizations for members who have Medicaid & Medicare insurance
  • Support day-to-day functions for Medical Management/ Utilization Review in order to facilitate efficient and effective department operations
  • Communicate with providers, hospital staff, and internal departments to obtain information needed to process authorizations
  • Dedicated to consistent quality and process improvement of related processes while assisting in making sure our member's needs are met.
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment
  • Call center representative
  • Manage 15-20 call per day while data entering
  • Exceeds daily productivity

Education

Diploma/Certificate - Medical Coding

Lincoln Tech
Lincoln R.I
10.2012

Diploma - Medical Coding

Hope High School
Providence, RI
06.1996

Skills

  • Customer Service
  • Prior Authorizations
  • Date entry
  • Medical Terminology
  • Type 50 words per minute
  • HIPAA Compliance
  • Patient Care
  • Medical Record Management
  • ICD 10 / CPT codes/ HCPC
  • Communication skills telephone/verbal and written
  • Outlook
  • Microsoft Office
  • Ability to multitask
  • Eager and willing to help others
  • Goal oriented
  • Works well with
  • Reliable and Flexible
  • Bathing Assistance
  • Collecting vital signs
  • Direct Patient Care
  • Reliable team player

References

References upon request

Timeline

Certified Nursing Assistant (per-diem)

The Holiday Retirement and Rehab Nursing ctr
06.2023 - 01.2024

Utilization Coordinator

Neighborhood Health plan of RI
08.2013 - Current

Diploma/Certificate - Medical Coding

Lincoln Tech

Diploma - Medical Coding

Hope High School
Darice Collazo