Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
12
12
years of professional experience
Work History
Front Desk Surgery Scheduler
MHealth Fairview
07.2021 - Current
ENT Experiance
General surgery
Created and managed surgical schedules for multiple surgeons.
Coordinated with patients, staff, and physicians to ensure accurate scheduling of surgeries.
Ensured that all required documents were obtained prior to scheduled procedures.
Processed payments from patients for surgical services rendered.
Verified accuracy of billing information prior to submitting claims.
Performed data entry into (epic) various computer systems related to surgery scheduling.
Front Surgery Scheduler
U of M Physicians/MHealth Fairview
06.2018 - 07.2021
Scheduled per op and post op surgery
Scheduled for general surgery and gastro
Get pathology slides
Get stealth's images prior to ENT scheduled surgery's.
Assisted with pre-operative preparation such as obtaining insurance authorizations, lab work, radiology tests.
Coordinated with patients, staff, and physicians to ensure accurate scheduling of surgeries.
Created and managed surgical schedules for multiple surgeons.
Performed data entry into various computer systems related to surgery scheduling.
Adhered to HIPAA guidelines when handling confidential information.
Senior Specialist
Target Headquarters
08.2012 - 07.2018
Facilitated brainstorming sessions among teams to generate innovative ideas.
Implemented best practices in the use of tools and technologies related to project management.
Analyzed complex problems and identified effective solutions.
Facilitated productive clinical and technical customer relationships through intentional external communications.
Monitored operations and reviewed records and metrics to understand company performance.
Analyzed company's expenditures and developed financial models.
Determined consumer needs to provide products and services appealing to larger market.
Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Maintained positive working relationship with fellow staff and management.
Identified needs of customers promptly and efficiently.
Skills
Microsoft office,Word,Outlook,Excel,Powerpoint,Type 40-45 WPM
Multiple years of Administrative experience working with diverse culture, and strong leadership skills
Medical coding ,Billing ,Current medicare guidelines/ ICD9-ICD10 CPT codes
Case management ,Team leader and supervisory skills as well as following HIPPA regulations and mandated reporter