Dariel Gil Santana
New York,NY
Summary
Dynamic and self-motivated professional with strong interpersonal skills and a proven track record at Dominican University. Adept at enhancing client support and fostering teamwork, I excel in organization and time management. My ability to quickly master new technologies has consistently improved operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Front Desk Security Assistance
Dominican University
470 Western Hwy S, Orangeburg, NY 10962
08.2023 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple assignments.
- Organization within mail and packages assuring it falls into the hand of it rightful owner.
Pizza Manager Assistant
Pizza Hut
91 Rte 9W, West Haverstraw, NY 10993
10.2021 - 06.2022
- Improved customer satisfaction by implementing efficient pizza-making processes and quality control measures.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Created a welcoming atmosphere for guests by maintaining a clean and organized dining area, leading to positive reviews on social media platforms.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Education
Bachelor of Science - Social Sciences
Dominican University
470 Western Hwy S, Orangeburg, NY 1096205-2026
High School Diploma -
North Rockland High School
106 Hammond Rd, Thiells, NY 1098406-2022
Skills
- Positive interpersonal skills
- Collaborative teamwork
- Client support
- Analytical problem-solving
- Active listening
- Computer skills
Accomplishments
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Security Assistance
Dominican University
08.2023 - 05.2024
Pizza Manager Assistant
Pizza Hut
10.2021 - 06.2022
Bachelor of Science - Social Sciences
Dominican University
High School Diploma -
North Rockland High School