Dariel Martin

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Monitored workflow to improve employee time management and increase productivity.
• Evaluated employee performance and coached and trained to improve weak areas.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• Used software tools including: Adobe Photoshop, Pheonix, Vend
• Directed workers in retail setting
• Led successful sales team
• Performed personnel duties such as interviewing, training, discipline
• Greeted and assisted customers
• Responded to customer questions and complaints
• Directed workers in sales, inventory, checking cash receipts, customer service
• Monitored sales floor to ensure customer satisfaction.
• Mentored staff and helped them handle difficult sales.
  Assigned duties to workers
• Authorized payments and merchandise returns
• Oversaw entire building turnover process, enhancing communication between all construction management to facilitate smooth completion.

• Responsible for greeting everyone with kindness and a smile
• Capturing and selling quality photos
• Being able to operate a variety of camera equipment
• Giving the best customer service to the guest while selling quality photos
• Great salesmanship
• Cash management
• Organization
• Fast work pace
• Great customer Service skills
• Developed and actualized customer service initiatives to decrease wait times.
• Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.

Greeting customers with courtesy

• Knowledge of wide range of equipment
• Computer knowledge
• Answering phone calls professionally
• Great Customer service skills
• Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
• Adjusted, modified and networked photos using digital and computer manipulative applications.

• Honoree of Phi Theta Kappa
• Honoree National Technical Honor Society
• 4.0 GPA