DARIEL ROMERO BARBOSA
Miami
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position and ready to help team achieve company goals. Results-driven with experience in customer services and staff coordination. Proven ability to enhance guest experience and streamline operations. Proficient in cash handling and problem solving skills. Thrives in fast paced environments.
Proactive and goal-oriented professional with excellent time management skills. Known for reliability, loyalty and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
FRONT OF HOUSE LEAD
SHAHS OF KABOB
05.2024 - 11.2025
- Directed daily front-of-house operations, ensuring smooth service flow and guest satisfaction.
- Trained staff on customer service best practices, enhancing overall team performance and engagement.
- Resolved guest complaints promptly, improving customer loyalty and satisfaction ratings.
- Coordinated staff schedules to optimize coverage during peak hours and maintain service standards.
- Responsible for ordering and receiving of products.
- Monitored cleanliness and organization of dining areas, creating a welcoming atmosphere for guests.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Ensured compliance with health and safety regulations through regular inspections and diligent monitoring practices.
- POS operation, opening and closing of restaurant site and responsible for register receipt and reconciliation .
- Conducted regular inventory checks, ensuring accurate stock levels and reducing waste.
BOOKKEEPING ASSISTANT
SHAHS OF KABOB
05.2024 - 09.2024
- Processed invoices accurately and efficiently to ensure timely payments.
- Assisted in maintaining financial records for daily transactions and expenses.
- Tracked expenses meticulously to support budget management and forecasting.
- Maintained organized documentation for financial records and transactions.
- Coordinated with vendors to resolve billing discrepancies effectively.
- Updated and maintained vendor information in the accounting system.
- Managed invoices, payments and deposits.
Human Resources Coordinator
EMPRESA DE SEGUROS NACIONALES
11.2015 - 11.2022
- Managed recruitment processes by screening resumes and scheduling interviews with candidates.
- Assisted in performance management processes by collecting feedback and preparing evaluation reports.
- Streamlined onboarding processes by developing structured orientation programs for new hires.
- Maintained accurate employee records and updated human resources information system regularly.
- Provided administrative support for HR functions, ensuring timely completion of tasks.
- Maintained human resources information system and kept employee files up to date and accurate.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Reviewed human resources paperwork for accuracy and completeness.
ASSOCIATE MANAGER
CASA VERDE RESTAURANTE
03.2022 - 10.2022
- Coordinated with kitchen staff to ensure timely meal preparation and delivery during peak hours.
- Implemented process improvements, streamlining inventory management and reducing waste.
- Engaged with customers to gather feedback, improving overall dining experience.
- Analyzed sales data to identify trends and inform menu adjustments.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
Education
Associate of Arts -
ANTONIO GUITERAS HOLMES POLITECNICO
LA HABANA, CUBA06-2014
Skills
- Food safety
- Cash handling proficiency
- Restaurant software
- Staff coordination
- Stock management
- Open-close procedures
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking ability
- Reliability
- Organizational skills
- Adaptability and flexibility
- Self motivation
- Point of sale POS software
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
FRONT OF HOUSE LEAD
SHAHS OF KABOB
05.2024 - 11.2025
BOOKKEEPING ASSISTANT
SHAHS OF KABOB
05.2024 - 09.2024
ASSOCIATE MANAGER
CASA VERDE RESTAURANTE
03.2022 - 10.2022
Human Resources Coordinator
EMPRESA DE SEGUROS NACIONALES
11.2015 - 11.2022
Associate of Arts -
ANTONIO GUITERAS HOLMES POLITECNICO