Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dariela Alvarez

Kyle,TX

Summary

Outgoing In-Store Shopper with a strong work ethic and proven reliability. Excelled in online order fulfillment and customer service, consistently meeting customer specifications and delivering exceptional service in both English and Spanish.

Demonstrated ability in managing time effectively to meet tight deadlines. Proven skills in attention to detail and adaptability in fast-paced environments.

Overview

5
5
years of professional experience

Work History

In-Store Shopper

HEB Grocery Store
07.2020 - Current
  • Delivered exceptional customer service by fulfilling customer orders and giving them the best quality products/items.
  • Demonstrated speed and accuracy in order item selection, completing orders efficiently.
  • Contributed to team objectives in fast-paced environment by multi-tasking and stepping in to assist with various tasks as needed.
  • Assisted customers with Spanish-language inquiries in a timely and professional manner.
  • Identified and responded to customer requests and concerns in person, through email, and over the phone for both English and Spanish-speaking customers
  • Consistently maintained a professional demeanor under pressure during high volume periods or challenging customer interactions.
  • Contributed to a positive work environment by fostering collaboration and open communication among diverse team members.
  • Efficiently processed customer orders, returns, exchanges, and refunds according to established guidelines while maintaining accuracy and thoroughness.
  • Exhibited high energy, friendliness and professionalism when dealing with clients and other coworkers.

Education

Penn Foster Career School
Scranton, PA

Skills

  • Strong work ethic and reliability

  • Online order fulfillment

  • E-commerce customer service

  • Upbeat, friendly and outgoing attitude

  • Teamwork and collaboration

  • Problem-solving and multitasking abilities

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

In-Store Shopper

HEB Grocery Store
07.2020 - Current

Penn Foster Career School

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