Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Dariela Perez Silva

Dariela Perez Silva

ORLANDO, FL

Summary

Expertise in team collaboration, conflict resolution, and inventory management, with a strong commitment to safety and customer satisfaction. Demonstrated ability to adapt to changing priorities while maintaining smooth workflow, enhancing productivity, and fostering a positive work environment. Known for effective communication, time management, and the ability to motivate teams to achieve operational excellence and exceed performance goals.

Overview

2
2
years of professional experience

Work History

Shift Leader

Popeyes® Louisana Kitchen
03.2024 - Current
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.

Cashier

Popeyes® Louisana Kitchen
10.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Education

Republica Cooperativa De Guyana
Cuba

Skills

  • Staff education and training
  • Conflict resolution
  • Creative problem solving
  • Team motivation
  • Flexible schedule
  • Customer service focus
  • Positive attitude
  • Goal setting and tracking
  • Motivational leadership
  • Staff development
  • Policy enforcement

Languages

Spanish
Native or Bilingual

Timeline

Shift Leader

Popeyes® Louisana Kitchen
03.2024 - Current

Cashier

Popeyes® Louisana Kitchen
10.2023 - Current

Republica Cooperativa De Guyana

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