Dariela Trejo
McAllen,TX
Summary
Highly skilled and detail-oriented professional with extensive experience in costumer service. Proven ability to manage complex projects, streamline processes, and deliver exceptional results. Collaborating with cross-functional teams, leveraging advanced technical skills, and maintaining compliance with industry standards. Strong communicator with a track record of driving innovation and achieving organizational goals.
Overview
1
1
year of professional experience
Work History
Online Personal Shopper
Walmart
McAllen, TX
08.2024 - Current
- Documented key information from each service visit into detailed reports.
- Managed client communications through email, phone, and messaging apps, ensuring timely responses.
- Satisfied customers with quick, accurate service under tight deadlines.
- Provided excellent customer service by responding promptly to inquiries and complaints.
- Submitted reports to and reviewed reports with supervisor.
Sales Associate
Target
McAllen, TX
08.2023 - 08.2024
- Greeted customers to determine wants or needs.
- Assessed customer needs to provide assistance and information on product features.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Built and maintained relationships with peers and upper management to drive team success.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Education
Medical Assistant - Healthcare
The College of Health Care Professions
TXSkills
- Customer service expertise
- Patience and empathy
- Hospitality and accommodation
- Decision-making
- Time management
- Workplace safety compliance
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Online Personal Shopper
Walmart
08.2024 - Current
Sales Associate
Target
08.2023 - 08.2024
Medical Assistant - Healthcare
The College of Health Care Professions
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