Waitress
Plaza Grill Restaurant
Brooklyn, NY
10.2022 - 03.2023
- Recorded patron's meal options, identifying dietary needs, or special requests to correctly transmit orders.
- Stocked service areas with supplies during slow periods.
- Calculated charges, issued table checks and collected payments from customers.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Presented menus to patrons, answered questions about menu items and made recommendations.
- Greeted customers and provided menus.
- Informed customers about specials, upselling additional food and drink items.
- Reviewed daily specials, menu changes and service specifications.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Answered phone calls for reservations or takeout orders in a professional manner.