Darien Arnum
Fort Myers Beach,FL
Summary
Upbeat, customer-focused Sales Associate with six years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Thru RV Sales from Motorized, Fth Wheel, and pull behind unit I have sold upwards of well over 300 units. I consider myself a closer with an open mind to learning and improving with each sale. I am very interested in learning superior products and being able to present them in a continued professional manner to gain the best rewards that employer can offer me so that I can improve myself and the Company that supports me.
Overview
6
6
years of professional experience
Work History
RV Sales Consultant
Camping World RV Sales
Fort Myers, FL
02.2020 - Current
- Greeted customers upon arrival and provided exceptional customer service.
- Provided product knowledge to customers on RV models, features, and pricing.
- Developed sales opportunities by exploring customer needs and providing solutions.
- Coordinated with finance department to secure financing for customers.
- Maintained a positive attitude in all interactions with customers and colleagues.
- Completed paperwork accurately and efficiently for successful closing of deals.
- Assisted in the delivery process of RVs ensuring customer satisfaction.
- Generated leads through networking activities such as trade shows, cold calls.
- Adhered to company policies regarding safety standards for operation of RVs.
- Responded promptly to customer inquiries via email or phone calls.
- Maintained showroom area cleanliness and organization of inventory.
- Performed regular maintenance checks on RVs prior to sale or rental.
- Conducted market research on current trends and competition in the industry.
- Upsold additional accessories and services that complimented customer purchases.
- Resolved any issues or complaints in a timely manner while maintaining professionalism.
- Participated in team meetings to discuss ideas for improving customer experience.
- Greeted customers to determine wants or needs.
Sales Consultant
Sam Galloway Ford
Fort Myers, FL
01.2018 - 02.2020
- Identified areas of improvement within existing processes and procedures.
- Established long-term relationships with key contacts at client companies.
- Developed and maintained relationships with clients to increase sales revenue.
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided detailed product information to customers, including features, prices, and availability.
- Generated daily reports on sales activities for management review.
- Resolved customer complaints and inquiries in a timely manner.
- Performed cold calls to prospective customers to introduce company offerings.
- Maintained accurate records of all sales activities in the CRM system.
- Participated in regular training sessions on new products, services, and industry trends.
- Ensured customer satisfaction by providing follow-up support after purchases.
- Advised customers on best practices when using company products or services.
- Recommended process improvements that could enhance sales performance.
- Worked with fellow sales team members to achieve group targets.
- Listened to customers to understand needs and refer to optimal services.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
Education
I I ersity
Skills
- Financial Acumen
- Sales Presentations
- Inventory Management
- Business Development
- Sales Strategy Development
- Social Media Marketing
- CRM Tracking
- Contract Negotiation
- Lead Prospecting
- Closing Deals
- Product Knowledge
- Customer Assistance
- Problem-Solving Abilities
- Professionalism
- Building Customer Loyalty
- Task Prioritization
- Attention to Detail
- Excellent Communication
- Honest and Dependable
- Reliable and Responsible
- Goal-Driven
- Multitasking
- Teamwork and Collaboration
- Security Practices
- Product and Service Sales
- Team Cooperation
- POS Software
- Time Management
- Safety and Cleanliness Standards
- Continuous Improvement
- Computer Proficiency and Microsoft Office
- Flexible Hours
- Ability to Lift 40 Pounds
- Customer Needs Assessment
- Meeting Sales Goals
- Excellent Written and Verbal Communication
Timeline
RV Sales Consultant
Camping World RV Sales
02.2020 - Current
Sales Consultant
Sam Galloway Ford
01.2018 - 02.2020
I I ersity