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Darien Booker
Newnan,GA
Summary
A Human Resource Specialist in the US Army, specializing in problem solving, customer service, Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Human Resource Specialist
US Army
07.2019 - 12.2023
- Prepares and processes recommendations for awards and decorations
- Prepares, updates, and coordinates requests for evaluations, to include responding to evaluation inquires.
- Responding swiftly and precisely under stressful conditions
- Excellent in customer service and promptness
- Receives and processes complaints, conducts staff assistance
- Responsible for the customers overall satisfaction
- Logistics and management skills
- Efficient customer service skills smoothly with little guidance.
Mail Clerk
US Army
07.2019 - 12.2023
- Improved mail processing efficiency by organizing and streamlining incoming and outgoing mail operations.
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
- Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
- Trusted to work with leaders to ensure countless companies and units saw no errors
Delivery Assistant
Bentley Distribution
05.2014 - 07.2019
- Enhanced delivery efficiency by optimizing routes and utilizing time-management skills.
- Improved customer satisfaction by providing timely and accurate deliveries, maintaining a professional demeanor.
- Ensured proper handling of product, preventing damages during transit.
- Assisted in loading and unloading trucks, ensuring safe transportation of goods.
Drive-Thru Cashier
Burger King
09.2011 - 05.2014
- Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Streamlined order-taking processes to improve overall speed of service for customers.
- Developed strong communication skills while interacting with diverse clientele daily.
Education
Human Resources Training
Human Resource Specialist
Fort Jackson, SC12.2019
High School Diploma -
Patrick Henry High School
Stockbridge, GA05.2009
Skills
- Training Development
- Leadership
- Self-Sufficiency
- Effective Communication
- Integrity
- Technology Skills
- Teamwork
- Ability to perform under pressure
- Quick to Adapt
- Problem Solving
Accomplishments
Recieved
- Army Achievement Medal
- Army Good Conduct Medal
- National Defense Service Medal
- Global War on Terroism Service Medal
- Army Service Ribbon
Certification
- Certified Human Resource Specialist
Affiliations
- Reading books
- Spending time with my family
- Excercising
- Football and Basketball
Software
Microsoft Excell
Microsoft Word
References
References available upon request.
Timeline
Human Resource Specialist
US Army
07.2019 - 12.2023
Mail Clerk
US Army
07.2019 - 12.2023
Delivery Assistant
Bentley Distribution
05.2014 - 07.2019
Drive-Thru Cashier
Burger King
09.2011 - 05.2014
Human Resources Training
Human Resource Specialist
High School Diploma -
Patrick Henry High School