Darien McGowan
Phoenix,AZ
Summary
Results-oriented logistics professional with expertise in optimizing workflows and ensuring regulatory compliance. Leads teams to exceed performance expectations through effective problem-solving and strategic planning. Known for creative solutions and strong leadership in high-pressure environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Seasonal Worker
Amazon
Goodyear, Arizona
03.2026 - Current
- Prepared customer orders for timely shipment, ensuring accuracy and customer satisfaction.
- Collaborated with team members to meet daily production goals, enhancing overall team efficiency.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Maintained cleanliness and organization of work areas, contributing to a safe and efficient work environment.
Dual Enrollment Associate
Grand Canyon Education
Phoenix, AZ
03.2025 - Current
- Guided high school students through admission, enrollment, and registration processes for dual enrollment courses, facilitating access to advanced academic opportunities.
- Advised students and parents on program policies, course options, and academic expectations, contributing to student success and informed decision-making.
- Collaborate with counselors, faculty, and administrators to coordinate scheduling and program logistics.
- Safeguard confidential student information in strict accordance with FERPA and institutional policies, ensuring privacy and trust throughout the enrollment process.
- Maintain accurate records of enrollment, student performance, and compliance with institutional/state policies.
- Delivered customer service and outreach via phone, email, and presentations, increasing student participation and fostering program growth.
Fulfillment Associate
Amazon
Phoenix, AZ
06.2025 - 12.2025
- Selected, scanned, and prepared grocery items for timely delivery or pickup, ensuring order accuracy.
- Utilized handheld technology and tracking systems to enhance inventory management and order accuracy.
- Collaborated with team members to achieve productivity goals while adhering to safety guidelines.
- Inspected perishables to uphold product quality standards and optimize storage conditions.
- Resolved customer issues efficiently, enhancing satisfaction in a fast-paced retail environment.
CDL A OTR Driver
Knight Transportation
Las Vegas, Nevada
02.2024 - 06.2024
- Transported goods safely in accordance with the Department of Transportation's rules and regulations for CDL A OTR Drivers.
- Operated commercial vehicles safely over long distances, ensuring on-time deliveries and customer satisfaction.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logbooks to document hours of service and vehicle conditions.
- Coordinated with dispatchers to optimize routes and delivery schedules, enhancing communication and efficiency.
- Adhered to all state and federal transportation regulations during transit operations.
- Managed cargo loading and unloading to maximize space and ensure stability.
- Adapted plans to navigate route challenges using real-time traffic updates, minimizing delays and maintaining delivery timelines.
Professional Driver
US Xpress
Chattanooga, TN
02.2023 - 08.2023
- Transported goods nationwide, ensuring compliance with federal transportation regulations and company policies.
- Coordinated delivery schedules to meet strict time constraints.
- Conducted routine vehicle inspections and preventative maintenance to ensure road safety.
- Fostered customer relations through timely deliveries and effective communication.
Independent Contractor & Professional Driver
CRST
Cedar Rapids, IA
04.2022 - 08.2022
- Managed logistics and delivery routes using GPS tracking, improving overall delivery accuracy.
- Built strong client relationships, ensuring trust and long-term business success.
- Tracked and recorded shipments, ensuring compliance through precise documentation.
- Conducted pre- and post-training assessments, providing insights into student learning outcomes.
- Trained new drivers on operational procedures and best practices.
Education
Bachelor of Science - Business Administration, Health Care Administration
Grand Canyon University
Phoenix, AZ08-2026
Associate of Science - Business Administration
San Bernardino Valley College
San Bernardino, CA08-2024
MHA/MBA - Business And Healthcare
University of Houston Clear-Lake
Houston, TXSkills
- Logistics operations
- Inventory management
- Basic safety protocols
- Time management
- Customer assistance
- Client relations
- Adaptability and flexibility
- Quick learning
- Effective communication
- Professional communication
- Computer skills
- Dependable and responsible
- Strong work ethic
Certification
CDL
Timeline
Seasonal Worker
Amazon
03.2026 - Current
Fulfillment Associate
Amazon
06.2025 - 12.2025
Dual Enrollment Associate
Grand Canyon Education
03.2025 - Current
CDL A OTR Driver
Knight Transportation
02.2024 - 06.2024
Professional Driver
US Xpress
02.2023 - 08.2023
Independent Contractor & Professional Driver
CRST
04.2022 - 08.2022
Bachelor of Science - Business Administration, Health Care Administration
Grand Canyon University
Associate of Science - Business Administration
San Bernardino Valley College
MHA/MBA - Business And Healthcare
University of Houston Clear-Lake