Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darien Sisson

Wellington,KS

Summary

Dynamic professional with a proven track record at Interim HealthCare, excelling in customer relations and administrative support. Recognized for enhancing operational efficiency and maintaining confidentiality. Skilled in documentation and conflict resolution, I prioritize patient needs while fostering a collaborative environment, ensuring exceptional service and support for both clients and colleagues.

Overview

12
12
years of professional experience

Work History

Intake Coordinator/Medical Records Clerk

Interim HealthCare
08.2024 - Current
  • Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
  • Reduced errors in patient data entry with thorough verification processes and attention to detail.
  • Contributed to a positive work environment through effective teamwork and open communication among colleagues.
  • Improved efficiency within the department by prioritizing tasks and managing time effectively.
  • Collaborated with administrative staff to manage appointment schedules effectively, reducing wait times and optimizing resource use.
  • Maintained confidentiality and compliance with healthcare regulations, safeguarding patient information.
  • Coordinated with healthcare providers to ensure accurate and timely initiation of care.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Optimized calendar management for nursing staff by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Enhanced communication within office, establishing a daily referral log to keep everyone up to date.
  • Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
  • Enhanced small business efficiency by implementing optimized operational processes and procedures.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Cosmetologist

Auburn Salon
03.2015 - Current
  • Created memorable customer experiences.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Book appointments, answer phones, greet clients, handle payments.

Paraeducator, Special Education

Sumner County Academy
01.2023 - 07.2024
  • Enhanced student learning by providing individualized support and accommodations for special education students.
  • Improved classroom management by implementing behavior modification strategies and positive reinforcement techniques.
  • Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
  • Supported students social-emotional development through one-on-one counseling sessions and group activities.
  • Facilitated communication between parents, teachers, and school staff, fostering strong relationships to support student success.
  • Co-taught lessons with general education teachers, integrating modifications for special education students seamlessly into the curriculum.
  • Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
  • Participated in professional development opportunities focused on new strategies for supporting special education learners successfully in the classroom.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

Receptionist/Clerk

Sumner County Health Department
01.2018 - 01.2022
  • Streamlined office operations by managing efficient scheduling and appointment coordination.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Provide clerical support to employees by copying, faxing and filing documents.
  • Greet incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Receive and document payment.

Direct Support Professional

Futures Unlimited
11.2016 - 11.2017
  • Updated patient files with current information about vitals, behaviors and other data relevant to DSP treatment planning.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Supervised daily activities and provided assistance when needed.
  • Administered medication as directed by physician.
  • Helped clients manage money, pay bills and shop for groceries or personal items.

Office Assistant

Lonnie Cooper, CPA
12.2015 - 05.2016
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Scanned and filed individual, trust, partnership and corporate tax returns.

Sterile Technician/Dental Assistant

Dental Associates
09.2013 - 01.2014
  • Prepared instruments for sterilization and performed decontamination procedures.
  • Ordered and restocked supplies for decontamination and surgical areas.
  • Anticipated Dentist needs and handed instruments and supplies to Dentist during procedures.
  • Gathered and set up equipment, tools and supplies and arrange instruments according to Dentist preferences or instruction.
  • Prepared instruments for terminal sterilization and reset surgical suites for next procedure.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.

Education

No Degree - General Studies

Cowley County Community College And Area Vocational-Technical School
Arkansas City, KS

Cosmetology

Eric Fisher Academy
Wichita, KS
03.2015

Certificate - Dental Assisting

R2 Center For Dentistry
Wichita, KS
10.2011

Skills

  • Polished professional presence
  • Documentation proficiency
  • Customer engagement strategies
  • Clerical assistance
  • Effective verbal communication
  • Effective organizational skills
  • Efficient time management
  • Attentive communication
  • Skilled in resolving conflicts
  • Problem-solving skills

Timeline

Intake Coordinator/Medical Records Clerk

Interim HealthCare
08.2024 - Current

Paraeducator, Special Education

Sumner County Academy
01.2023 - 07.2024

Receptionist/Clerk

Sumner County Health Department
01.2018 - 01.2022

Direct Support Professional

Futures Unlimited
11.2016 - 11.2017

Office Assistant

Lonnie Cooper, CPA
12.2015 - 05.2016

Cosmetologist

Auburn Salon
03.2015 - Current

Sterile Technician/Dental Assistant

Dental Associates
09.2013 - 01.2014

No Degree - General Studies

Cowley County Community College And Area Vocational-Technical School

Cosmetology

Eric Fisher Academy

Certificate - Dental Assisting

R2 Center For Dentistry

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