Darienga Smalley
Victorville,California
Summary
Dynamic Order Picker with proven success at DHL Supply Chain, excelling in inventory management and team collaboration. Enhanced order accuracy and fulfillment speed, consistently surpassing performance metrics. Skilled in operating order picking equipment and fostering effective communication, contributing to improved customer satisfaction and overall warehouse efficiency.
Overview
2026
2026
years of professional experience
Work History
Order Picker
DHL Supply Chain
2024.12 - 2025.11
- Operated order picking equipment to efficiently fulfill customer orders.
- Utilized warehouse management system to track inventory levels and order statuses.
- Collaborated with team members to streamline picking processes and enhance accuracy.
- Maintained a clean and organized workspace to comply with safety regulations.
- Conducted regular inspections of equipment to ensure safe operating conditions.
- Assisted in training new employees on order picking procedures and best practices.
- Processed returns and restocked items quickly to optimize inventory flow.
- Communicated effectively with supervisors to address discrepancies in orders or inventory.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
Delivery Driver
DoorDash
2020 - 2022
- Navigated optimal delivery routes to enhance efficiency and reduce wait times.
- Managed customer interactions, ensuring high satisfaction through effective communication.
- Utilized GPS technology to track deliveries and adjust routes as needed.
- Conducted vehicle inspections to maintain safety and compliance standards.
- Monitored delivery performance metrics to identify areas for improvement.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Security Officer
Allied Universal Security Services
2020 - 2021
- Monitored access points to ensure security compliance and protect assets.
- Conducted regular patrols to identify safety hazards and maintain a secure environment.
- Responded promptly to incidents, escalating issues as necessary for resolution.
- Assisted in training new personnel on safety protocols and emergency procedures.
- Prepared detailed reports documenting daily activities, incidents, and observations.
- Collaborated with law enforcement agencies during emergencies and investigations.
- Implemented security measures that enhanced overall operational efficiency and safety standards.
- Reviewed surveillance footage to identify potential security risks and improve response strategies.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Telemarketer
Various
2012 - 2020
- Developed effective scripts to engage potential customers and increase lead generation.
- Conducted market research to identify new sales opportunities and target demographics.
- Maintained detailed records of customer interactions and follow-up actions in CRM systems.
- Trained new telemarketers on best practices for customer engagement and product knowledge.
Commercial Drivers License
Education
High School Diploma -
Gonzales High School
Calabasas, CAClass A Commercial Drivers License - Truck Driver
160 Trucking Academy
Barstow, CA03.2026
Skills
Equipment operation, Tractor/Trailers, RF scanner
Timeline
Order Picker
DHL Supply Chain
2024.12 - 2025.11
Commercial Drivers License
Class A Commercial Drivers License - Truck Driver
160 Trucking Academy
Delivery Driver
DoorDash
2020 - 2022
Security Officer
Allied Universal Security Services
2020 - 2021
Telemarketer
Various
2012 - 2020
High School Diploma -
Gonzales High School