Darienne Bono
Lubbock,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best help the customer and grow the company. Looking for a place to grow, be appreciated and valued.
Overview
9
9
years of professional experience
Work History
Certified Pharmacy Technician
Market Street
Lubbock, TX
02.2023 - Current
- Provided medication and other healthcare products to customers accurately and efficiently.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Verified accuracy of patient information on prescription orders.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Processed third-party insurance claims for reimbursement of pharmaceuticals.
- Performed administrative duties such as filing, data entry, answering phones.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Resolved customer complaints regarding product quality or quantity issues.
- Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
Pharmacy Technician
CVS Pharmacy
Lubbock, TX
04.2021 - 02.2024
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Retail Sales Associate
American Eagle Outfitters, Inc
Lubbock, TX
11.2020 - 04.2021
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Organized displays to attract customers and promote sales.
- Stocked shelves with merchandise according to company standards.
- Completed transactions in an efficient manner while providing excellent customer service.
- Offered suggestions for additional items that may be of interest to customers.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
General Manager
Fuzzys Tacos
Sanger, TX
01.2018 - 12.2019
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
Carhop
Sonic
Sanger, TX
01.2015 - 02.2017
- Greeted and welcomed customers as they arrived at the drive-in window.
- Assisted customers in selecting menu items, taking orders, and providing information about specials or new menu items.
- Prepared drinks, condiments, and food items according to restaurant standards.
- Operated cash register accurately and efficiently to process customer payments.
- Cleaned tables and chairs, swept floors, and performed other general cleaning duties as needed.
- Provided excellent customer service by answering questions promptly and courteously resolving any customer complaints quickly and professionally.
- Took orders, prepared foods and processed payments in full-service establishment.
Education
Associate of Arts -
South Texas College
Mcallen, TX05-2024
Skills
- FDA Compliance
- Problem-Solving Skills
- Pharmacy Operations
- HIPAA
- Customer Service
- POS System Operation
- Schedule Management
- Insurance Billing
- Medication Dispensing
- Workflow Optimization
Timeline
Certified Pharmacy Technician
Market Street
02.2023 - Current
Pharmacy Technician
CVS Pharmacy
04.2021 - 02.2024
Retail Sales Associate
American Eagle Outfitters, Inc
11.2020 - 04.2021
General Manager
Fuzzys Tacos
01.2018 - 12.2019
Carhop
Sonic
01.2015 - 02.2017
Associate of Arts -
South Texas College
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