DARILIS Zambrana
Tampa,FL
Summary
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Cold calling Bookkeeping support Time management Scheduling Recordkeeping Quickbooks, Excel, Microsoft Word Seasoned 5 years of industry experience and exceptional sales acumen. Skilled in motivating and coordinating teams.
Overview
18
18
years of professional experience
Work History
Insurance Agent
Enhaance Health
Tampa, FL
10.2023 - Current
- Assisted customers with inbound inquiries about marketplace health coverage.
- Developing Rapport, Establish an immediate connection with clients, understanding their unique situations.
- Guide and enroll clients in ACA (Affordable Care Act) health plans.
- Recommend supplementary insurance products to provide enhanced protection.
- Navigate ACA enrollment efficiently and accurately to meet customer needs.
- Utilize your stellar sales skills to close deals and ensure a smooth confirmation process
Medicare Sales Supervisor
Hola Doctor
Miama, United States
06.2021 - 09.2025
- Completed employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Monitored daily sales operations and served as informational and procedural resource to team members.
- Trained team members in successful strategies to meet operational
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Coached and train employees
- Set schedules and managed payroll
- Maintained energy and enthusiasm in fast-paced environment
- Created spreadsheets using Microsoft Excel
Insurance Agent
HPONE LLC
Tampa, FL
07.2019 - 02.2021
- Contact and qualified prospective customers
- Calculated and/or quotes premium rates for recommended policies
- Developed and maintained thorough product knowledge
- Demonstrated high degree of integrity and followed compliance/quality assurance requirements
- Expanded client base with powerful marketing
- Follow scripts and designated sales processes to complete sales in a compliant and effective manner
Store Manager
Hudson Cleaners
Tampa, Fl
05.2014 - 07.2019
- Supervised inventory and control audits, financial reconciliations, and reporting
- Minimized losses with effective security presence for shrink control
- Supported employee recruiting, onboarding, and training on company policies, procedures, and service standards
- Oversaw all business store with 5+ employees
- Delivered products of consistent quality to customers by working directly with vendors on delivery and production issues
- Coordinated employee schedules for optimum performance
- Monitored budget adherence and promoted expense control through meticulous loss prevention strategies and accurate inventory management.
Medicare Insurance Agent
Transzact Insurance
Tampa, FL
01.2017 - 06.2019
- Outbound and Inbound Calls
- Guide potential Medicare eligible beneficiaries on products
- Assist Medicare eligible beneficiaries with online applications
- Talk with leads via phone and internet
- Generate electronic rate quotes
- Present insurance products
Payroll Clerk
Global Janitorial Concepts
Tampa, FL
10.2010 - 01.2017
- Onboarded new employees with correct forms and direct deposit
- Processed special payments such as bonus checks and sales
- Prevented payroll errors through regular timesheet and payroll
- Calculated deductions with holdings required by state and federal law
- Managed bi-weekly payroll through Quickbooks for over40 employees
- Maintained impeccable records, including employee files and spreadsheets of upcoming PTO
- Billed clients based on related work hours and agreed upon rates
- Covered daily office workloads through effective staffing and resource
- Supervised administrative staff, coordinating all hiring, training, and performance management
- Controlled office supplies, including placing new orders, monitoring usage, and coordinating regular
Lab Assistant
Labcorp
Tampa, FL
10.2007 - 01.2009
- Handled and disposed of hazardous waste with approved methods
- Assisted pathologists and pathology assistants with cutting room work
- Sorted and packaged laboratory specimens for special off-site tests
- Kept paperwork in order, including laboratory certificates and documentation for tests
- Helped maintain laboratory efficiency with well-organized supplies
- Qualified and maintained laboratory standards for proper inventory, labeling, documentation, storage, and presentation
- Set up, calibrated and ran wide range of laboratory equipment.
Education
High school diploma -
Leto High School
Tampa, FL07.2006
Skills
- Sales team assistance
- Goals and performance
- Outbound Sales
- Inbound Sales
- Medicare and Medicaid process
- Medicare and Medicaid eligibility
- Multitask
- Aca Sales
Accomplishments
- Warrior of the year at Enhance Health
- Best Compliance
Timeline
Insurance Agent
Enhaance Health
10.2023 - Current
Medicare Sales Supervisor
Hola Doctor
06.2021 - 09.2025
Insurance Agent
HPONE LLC
07.2019 - 02.2021
Medicare Insurance Agent
Transzact Insurance
01.2017 - 06.2019
Store Manager
Hudson Cleaners
05.2014 - 07.2019
Payroll Clerk
Global Janitorial Concepts
10.2010 - 01.2017
Lab Assistant
Labcorp
10.2007 - 01.2009
High school diploma -
Leto High School
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