Dariliz Sosa
Brooklyn
Summary
Results-driven Job Title excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Lifespire
11.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Housekeeping Attendant
Contour Day Spa
08.2021 - 11.2024
- Used chemicals by following safety protocols
- Disposed of trash and recyclables each day to avoid waste buildup
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
- Disinfected and mopped bathrooms to keep facilities sanitary and clean
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets and upholstered furniture
Customer Service Associate
Walgreens
01.2021 - 08.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Informed customers about special promotions and provided detailed information for various products
- Developed and actualized customer service initiatives to decrease wait times
- Executes excellent sales floor merchandising and selling
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs
Electrical Sales
Lowes Home Improvement
09.2018 - 07.2021
- Greeted customers and ascertained what each customer wants or needs
- Recommended, selected, and helped locate or obtain merchandise
- Totaled purchases and received cash or credit payment
- Maintained knowledge of current sales and promotions
- Scheduled customers for in-home installation of appliances
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Answered customer questions about products and services, helped locate merchandise and promoted key items
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Developed strong rapport with customers and created positive impression of business
Education
Electrical Diploma -
Florida Technical College
Pembroke Pines, FL12.2018
Skills
- Electrical Installation
- Trouble Shooting and Repair
- Administrative
- Inspections
- Customer Service
- Sales
- Inventory
- COVID-19 Safety Procedures
- CDC Sanitation Guidelines
- Hazardous Chemicals
- Commercial Equipment Operations
- Hospitality Management
- Transformer Connection
- Malfunction Diagnostics
- Electrical Systems Testing
- Electrical Wiring and Fixtures
- Conduit and Pipe Laying
- Heavy Lifting
- Hand and Power Tool Operation
- OSHA Regulations
- Power Drills
- Vehicle and Equipment Operation
- Mathematical Calculations
- Electrical Maintenance and Repair
Certification
- OSHA 10 certification
- OSHA certification forklift
- NCCER certification
- Electrical diploma
- Equivalency high-school diploma
- Driver's license
Languages
Spanish
Professional Working
Timeline
Direct Support Professional
Lifespire
11.2024 - Current
Housekeeping Attendant
Contour Day Spa
08.2021 - 11.2024
Customer Service Associate
Walgreens
01.2021 - 08.2022
Electrical Sales
Lowes Home Improvement
09.2018 - 07.2021
Electrical Diploma -
Florida Technical College
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