Darilyn Klein
Marinette School District
Gillett
33
years of professional experience
Dedicated and detail-oriented professional with experience supporting student development through effective communication, problem-solving, and relationship building with students, parents, and educational staff. Highly organized and dependable, with a proven ability to manage multiple priorities, maintain accurate records, coordinate administrative tasks, and provide exceptional customer service in fast-paced environments. Recognized for professionalism, adaptability, and a collaborative approach to achieving team goals while handling confidential information with discretion. Proficient in prioritizing workloads, managing time efficiently, and supporting daily office operations. Eager to leverage strong organizational, interpersonal, and administrative skills in a full-time Administrative Assistant role while contributing to organizational success through reliable, efficient, and service-focused support.
Work History
School Counselor
19 Years 11 Months- Developed and implemented personalized education plans for students with diverse learning needs.
- Collaborated with teachers and parents to address student behavioral issues and create intervention strategies.
- Provided individual and group counseling to support student emotional and academic development.
- Mentored new counselors in effective counseling techniques and district policies for student success.
- Led initiatives to enhance mental health awareness within the school community through programs and resources.
- Enhanced student emotional well-being by providing individual counseling sessions.
- Analyzed data trends related to student performance and well-being to inform strategic planning efforts.
- Collaborated with teachers and administrators to address the social, emotional, and academic needs of all students.
- Partnered with parents and guardians to promote student success in the school environment.
- Empowered parents/guardians' involvement in their children's education via organizing educational workshops and providing resources on academic, career, and personal/social development.
- Supported students transitioning between grade levels by working with teachers to develop effective transition plans aimed at minimizing potential challenges during adjustment periods.
- Empowered students to make informed career choices through comprehensive career counseling and exploration activities.
Teller
9 Years 3 Months- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Processed customer transactions efficiently, ensuring accuracy and compliance with banking regulations.
- Maintained organized cash drawers, balancing and reconciling daily transactions accurately.
- Collaborated with team members to enhance service delivery and improve customer satisfaction ratings.
- Monitored transaction patterns to detect potential fraud, reinforcing security measures effectively.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Answered customer inquiries regarding account balances, transaction history, service charges, and interest rates.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Traveled to other branches to assist in consistent service
Administrative Assistant
7 Months- Coordinated scheduling and communication between departments to enhance operational efficiency.
- Assisted in preparing reports and presentations, ensuring clarity and professionalism in communications.
- Developed and maintained filing systems, improving document retrieval speed and accuracy.
- Managed office supplies inventory, streamlining procurement processes to reduce costs.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Education
Master of Science - Social Work
Bachelor of Science - Psychology
Skills
Ability to manage multiple priorities
Provide exceptional customer service
Proficient time management
Transcript review
Course counseling
Attention to detail
Student support
Relationship development
Timeline
School Counselor
Marinette School District
11.2005 - 10.2025Read More
Administrative Assistant
Community Bank
10.1998 - 05.1999Read More
Teller
Wells Fargo
03.1993 - 06.2002Read More
University of Wisconsin, Milwaukee
Master of Science from Social Work
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University of Wisconsin, Stevens Point
Bachelor of Science from Psychology
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