Darin Cronin
Urbandale,IA
Summary
Adaptable assistant general manager with expertise in recruiting, customer service, and financial management. Proven track record of enhancing operational efficiency through effective managerial and administrative support. Recognized for driving staff performance and fostering a positive work environment to increase productivity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Red Lobster
West Des Moines, Iowa
08.2020 - Current
- Oversaw daily operations and ensured compliance with company policies.
- Coordinated budget planning and resource allocation for various projects/initiatives.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Built and maintained vendor relationships with all food suppliers and maintenance groups.
- Conducted regular performance reviews and provided constructive feedback to staff.
- Implemented procedures to improve operational efficiency store-wide.
- Analyzed market trends to identify opportunities for business growth.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Trained employees on duties, policies and procedures.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Lead Line Cook
The Cafe
Ames, Iowa
06.2021 - 03.2022
- Developed and maintained standardized recipes for consistency in menu items.
- Trained new cooks on kitchen procedures, safety protocols, and equipment usage.
- Collaborated with front-of-house staff to coordinate timely meal delivery.
- Monitored food quality and presentation to meet café standards consistently.
CNA
Presbyterian Homes
Roseville, Minnesota
06.2016 - 07.2017
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient care activities and maintained accurate health records.
- Communicated effectively with patients to provide emotional support and reassurance.
Education
High School Diploma -
Blaine High School
Blaine, MN03-2018
Electrical Engineering
Iowa State University
Ames, IASkills
- Operational efficiency
- Budget planning
- Performance analysis
- Team building
- Effective communication
- Compliance oversight
- Procedure implementation
Accomplishments
- Culinary Manager of the year Southwest Mid-Central Division 2024
- Consistently top two in Culinary Manager of the month Region 50
- Trained three Sales managers, three supervisors, and one Culinary manager for Red Lobster West Des Moines
- Runner up High School Wells Fargo Entrepreneurial Trade Show MN
- Proficient in Java Scrip, Java, Python, C, C++, C#, Rust, CSS, and HTML.
- Mastery of Microsoft Suite applications (Powerpoint, Excel, Word)
Languages
Spanish
Limited
Certification
- ServSafe Manager and ServSafe Allergen certified until 6/27
- ServSafe Proctor certified until 7/27
Affiliations
- Cooking at home in a variety of different styles and tastes. Most commonly protein heavy with a focus on flavor and experimentation.
- Guitar player for 13 years.
- Volunteering through Boy Scouts of America and other non-profit organizations.
Timeline
Lead Line Cook
The Cafe
06.2021 - 03.2022
Assistant General Manager
Red Lobster
08.2020 - Current
CNA
Presbyterian Homes
06.2016 - 07.2017
High School Diploma -
Blaine High School
Electrical Engineering
Iowa State University
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