Darin Francis
Peabody,United States
Summary
Organized and motivated. Over 30 years experience in equipment management. Diesel, Hydraulics, Electrical, bakes, steering , suspension, preventative maintenance, drive train, all mechanical areas associated with aircraft ground equipment, DOT compliance. Strong in technical proficiency with excellent work history. Offering strong leadership skills when necessary to complete any task. Communicate with team members and management to accomplish set goals. In-dept knowledge of General Mechanical and Technical Fleet Maintenance. Currently overseeing entire fleet of aircraft ground equipment. Excellent time management to avoid delays. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
42
42
years of professional experience
1
1
Certification
Work History
SNR Global GSE Technician
FedEx Express
East Boston, MA
11.1997 - Current
- Prioritize and organize tasks to efficiently accomplish service goals on a daily basis.
- Comply with Massport state inspections for entire fleet.
- Complete services on aircraft ground equipment to ensure safety, reliability and meet monthly maintenance schedule.
- Control shop inventory with multiple vendors [Maximo computerized platform].
- Work closely with other departments to ensure daily goals are met for a smooth operation.
- Make sure hydraulic lift inspections are performed annually according to state requirements [Diversify Inspections].
- Juggle multiple projects and tasks to ensure high quality and timely delivery.
- Work closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Develop ways to control and reduce environmental impacts and present ideas to management.
- Inspect and log all environmental waste and schedule vendors for services according to state law.
- Work successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
- Work with vendors to accomplish all necessary services.
- Comply with all state and federal hazardous waste.
- Responsible for billing vendors for services performed in a timely manner.
- Motivate and encourage team members to communicate more openly and constructively with each other.
- Improve operations by working with team members and customers to find workable solutions.
- Demonstrate leadership by making improvements to work processes and helping to train others.
- Exceed customer satisfaction by finding creative solutions to problems.
- Perform all leadership task daily.
- Ensure that all ground equipment is safe and reliable for all daily flights.
- Work closely with district fleet manager to perform all leadership task.
- Trained junior technicians on safe handling procedures and equipment operation protocols.
- Implemented process improvements that streamlined workflow and increased productivity.
- Led troubleshooting efforts for complex mechanical issues, reducing service delays significantly.
- Collaborated with team members to improve equipment efficiency and reduce downtime.
- Troubleshot equipment failures and remedied problems to restore functionality.
- Maintained documentation of equipment maintenance tasks, new installations, and repair procedures.
- Evaluated facilities equipment and interpreted data.
- Performed frequent inspections of company equipment and corrected malfunctioning equipment.
- Ensured compliance with industry standards, adhering to safety regulations during all repair and maintenance activities.
- Streamlined inventory management, ensuring timely acquisition of necessary parts for repairs and maintenance.
- Collaborated with team of technicians to complete projects and meet deadlines.
- Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
- Maintained meticulous records of all repair work that was made to machines and equipment.
- Repaired machinery and equipment according to manufacturer specifications.
- Evaluated heavy equipment to determine necessary repairs and maintenance requirements.
- Read and interpreted technical manuals for troubleshooting and repair purposes.
- Analyzed malfunctioning equipment and determined type of repairs required.
- Changed oils, inspecting brakes and replace filters to perform preventive maintenance services on heavy equipment.
- Removed worn or faulty components for replacement or repair.
- Reduced equipment downtime by quickly diagnosing and repairing issues in hydraulic systems, power plants, and electrical components.
- Expedited troubleshooting processes through effective use of diagnostic tools and expert knowledge of equipment systems.
- Mitigated potential hazards by promptly addressing safety concerns related to ground support equipment operations.
- Enhanced aircraft safety by performing thorough inspections and maintenance on ground support equipment.
- Optimized workflow efficiency by implementing a centralized system for tracking work orders, spare parts inventory, and technician schedules.
- Assisted in the development of standard operating procedures, promoting consistency across the team''s work processes.
- Maximized equipment reliability through preventative maintenance programs, minimizing unexpected failures.
- Improved environmental sustainability initiatives through responsible disposal of hazardous materials used in the course of repair activities.
- Contributed to cost savings initiatives by identifying opportunities for improved resource allocation and process optimization within the department.
- Boosted productivity by training new technicians on proper procedures for servicing ground support equipment.
- Increased team efficiency with diligent documentation of maintenance tasks and equipment conditions.
- Undertook continuous professional development through regular technical training courses, staying current on industry advancements and best practices.
- Decreased response times to critical incidents by maintaining clear communication channels among team members during high-pressure situations.
- Conducted regular maintenance checks on aircraft servicing units to enhance reliability.
- Diagnosed and repaired ground support equipment to ensure operational readiness.
- Responsible for all vendor work orders and submitting for payments in a timely manner.
- Responsible for submitting for all airport permits for all GSE equipment.
- Scheduling necessary site work with outside vendors.
Vehicle Maintenance Technician
Ryder Leasing and Truck Rental
Stoneham, MA
09.1993 - 11.1997
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Evaluated, repaired and aligned vehicle suspensions.
- Monitored shop equipment to maintain safe working condition.
Truck Technician
Stoneham Ford | Fleet Division
Stoneham, MA
08.1992 - 09.1993
- Ran diagnostics on heating and cooling systems to trace faults and completed skilled repairs.
- Maintained vehicles by changing oil, checking batteries and lubricating components.
- Reconditioned and replaced pistons, bearings, gears and valves.
- Completed in-depth inspections of vehicle brakes, steering and suspension systems.
Automotive Technician
Linden Automotive Repair
Malden, MA
07.1988 - 08.1992
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Evaluated, repaired and aligned vehicle suspensions.
- Monitored shop equipment to maintain safe working condition.
- Kept detailed records of repairs, labor involved and parts used.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Welded, soldered and fabricated parts to complete skilled services.
- Conducted test drives and adjusted controls and systems to verify vehicle serviceability.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Tested engine safety and combustion control systems to comply with state vehicle requirements.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
Service Technician
Toyota Motor Corporation Industrial Division
Port of Spain, Trinidad
04.1984 - 06.1988
- Performed monthly preventive maintenance and trouble shooting of equipment.
- Set up and operated mechanical and manual tools and equipment.
- Conducted service appointments to diagnose and fix problems.
- Conduct scheduled customer visits to ensure equipment is in compliance.
- Conducted routine maintenance and inspections to prolong equipment lifespan and enhance operational efficiency.
- Diagnosed and repaired mechanical issues on Toyota industrial equipment, ensuring optimal performance and safety standards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Education
Northeast Metropolitan Regional Vocational School - Advanced Auto Mechanics
Northeast Metro Regional Vocational School
Wakefield, MA12-1996
TOYOTA MOTOR CORPORATION - The Association for Overseas Technical Scholarship [AOTS] Theory and Practice of Construction and Repair Procedure for Forklift Trucks, Engine, Transmission, Hydraulic
Toyoto Motor Corporation
Nagoya, Japan10-1985
SHELL International Trading Co. London - Shell Lubrications Training Course
10-1984
JCB 180 degrees Mechanics - Hydraulics
JCB
Port Of Spain01-1983
JCB 180 degrees - Hydraulics
01-1983
JCB Certificate of Technical Training - Hydraulics & Routine Maintenance
04-1982
Skills
- Troubleshooting and Diagnosing of JBT hydraulic loaders Hobart/TLD aircraft ground power unit
- Brake Systems maintenance and troubleshooting
- Job Scheduling, Preventative maintenance scheduling and compliance Campaign Director/recalls compliance State and federal safety compliance
- Schedule Massport safety inspection on all motorized equipment
- Schedule all Massachusetts state inspection stickers for all road and driven vehicles in fleet and record on excel spreadsheet
- Work closely with other internal departments
- Ordering parts and keeping inventory stocked and refurbished using Maximo electronic platform
- Receiving and transferring parts to various US locations via Maximo
- Utilization of Fedex shipment manager, electronically to other Fedex locations as needed
- 30 plus years of Equipment/Vehicle Experience Diesel, Hydraulics, Electrical, bakes, steering, suspension, preventative maintenance, drive train, all mechanical areas associated with aircraft ground support equipment
- Diagnostic Assessment
- Multitasking and Prioritization
- Work Orders and Documentation
- Attention to Detail and shop cleanliness
- Electronic vendor billing [FCOE platform]
- Work with and has excell spreadsheets knowledge, microsoft word
- Coordination with Service and management Team leadership role
- Computerized Diagnostics [Cummins Insight]
- Equipment Operation and Assessment
- Component and System Testing
- Order necessary shop equipment within budget with manager approval
- Perform budget compliance in all areas as required with manager approval
- Conduct weekly and monthly hazardous inspections according to state and federal guidelines and file all logs
- Conduct annual hydraulics boom life inspections with vendor according OSHA, state and federal laws File all documentation
- Conduct annual shop lift safety inspections with vendor, OSHA safety and file all documentation
- Conduct all tire ordering and installation with approved Goodyear vendor for specialized equipment and entire fleet
Certification
- PROMOTION Professional. Fleet-Basic Electrical Theory and Troubleshooting Familiarization. 4/25/1997
- RYDER. Preventative Maintenance. 9/19/1997
- FEDEX. TRUMP D40/D240 Program. Vehicle/GSE Technical Training. 11/19/1997
- FEDEX. Arvico GPU Program. Vehicle/GSE Technical Training. 8/28/1998
- FEDEX. Vehicle/GSE Warranty Training. 10/19/98
- FEDEX. Vehicle Maintenance Tire Program. Vehicle/GSE Technical Training. 6/3/1999
- CUMMINGS Virtual College. ISB Engine Orientation. 7/29/99
- FEDEX. Commander 30 Program. Vehicle/GSE Technical Training. 6/29/99
- ProClinic. Interstate Batteries Heavy Duty Truck/Equipment. 5/17/2000
- FEDEX. B1200 Pushback Tractor Training Course. Vehicle/GSE Technical Training. 4/18/2001
- WILLIAMS DETROIT DIESEL-ALLISON SW. Allison 1000 Series Diagnostics. 6/5/2001
- ASE Refrigerant Recovery & Recycling. 10/9/2001
- FEDEX. Heavy Diesel Preventative Maintenance Program. Vehicle/GSE Technical Training. 4/11/2002
- FREIGHTLINER LLC. HVAC Service and Diagnostics. 8/28/2002
- MACS Mobile Air Conditioning Society Worldwide. CFC-12 refrigerant recycling and service procedures. 7/22/2008
- Town
- Gilbert. Business registration. 10/9/2009
- FEDEX. Air Brake Familiarization Training. Vehicle/GSE Technical Training. 9/29/2010
- FORD Fleet Engine Performance Training. 10/19/2011
- MACS. CFC-12/HFC-134a refrigerant recycling and service procedures. 10/29/2013
- ASE Medium/Heavy Truck Technician. Suspension and steering 12/31/2015
- ASE Medium/Heavy Truck Technician. Brakes. 12/31/2015
Timeline
SNR Global GSE Technician
FedEx Express
11.1997 - Current
Vehicle Maintenance Technician
Ryder Leasing and Truck Rental
09.1993 - 11.1997
Truck Technician
Stoneham Ford | Fleet Division
08.1992 - 09.1993
Automotive Technician
Linden Automotive Repair
07.1988 - 08.1992
Service Technician
Toyota Motor Corporation Industrial Division
04.1984 - 06.1988
SHELL International Trading Co. London - Shell Lubrications Training Course
JCB 180 degrees - Hydraulics
JCB Certificate of Technical Training - Hydraulics & Routine Maintenance
Northeast Metropolitan Regional Vocational School - Advanced Auto Mechanics
Northeast Metro Regional Vocational School
TOYOTA MOTOR CORPORATION - The Association for Overseas Technical Scholarship [AOTS] Theory and Practice of Construction and Repair Procedure for Forklift Trucks, Engine, Transmission, Hydraulic
Toyoto Motor Corporation
JCB 180 degrees Mechanics - Hydraulics
JCB