Summary
Overview
Work History
Education
Skills
Timeline
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Darin Gabriel

Fargo ,ND

Summary

With a proven track record at Superior Plumbing, I excel in delivering high-quality plumbing solutions, from sophisticated installations to emergency repairs, ensuring compliance with state codes. My adeptness in blueprint reading and exceptional team collaboration has consistently enhanced project efficiency and client satisfaction. Skilled in both technical and interpersonal aspects, I bring a blend of expertise and leadership to every project. I am driven, hard working, and loyal as I have shown going on almost 15 years at Superior Plumbing.

Overview

20
20
years of professional experience

Work History

Licensed Journeyman Plumber

Superior Plumbing
04.2011 - Current
  • Repaired plumbing systems, components, and equipment.
  • Installed new piping systems in various types of buildings following local building codes and regulations.
  • Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
  • Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
  • Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
  • Mentored junior plumbers, sharing industry expertise to improve overall team performance.
  • Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
  • Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
  • Complied with state plumbing codes throughout duration of each project.
  • Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
  • Offered guidance and training to junior team members.
  • Inspected sewers and piping systems to assess quality and condition.
  • Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Read blueprints to determine appropriate materials and procedures for each project.
  • Enhanced team productivity with effective communication and collaboration during complex projects.
  • Increased client retention, providing exceptional customer service through timely project completion.
  • Conducted thorough inspections of existing plumbing systems, identifying potential problems before they escalated into expensive repairs for clients.
  • Achieved faster project turnaround times by effectively prioritizing tasks based on urgency and complexity level of the job at hand.
  • Reviewed blueprints and project specifications to determine correct plumbing solutions.
  • Cut openings in structures to accommodate pipes and pipe fittings with [Tool] and [Tool].
  • Interpreted blueprints to determine locations, quantities, and sizes of materials required.
  • Trained new plumbers in best practices, enhancing team efficiency and service quality.
  • Enhanced customer satisfaction by promptly addressing and resolving plumbing issues.
  • Installed modern plumbing systems in new constructions, ensuring compliance with local codes.
  • Adapted quickly to new plumbing technologies, staying ahead in industry.
  • Diagnosed and repaired variety of issues, from simple leaks to complex system malfunctions.
  • Cut and drilled holes in walls to permit passage of pipes.
  • Used clamps and brackets to attach pipes to walls, structures and fixtures.
  • Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
  • Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
  • Planned pipe system layout, installation and repair according to specifications.
  • Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
  • Assisted with repairs to steam, drainage, and sewer lines.
  • Selected type and size of piping required for each project.
  • Installed valves, hangers, supports, and flanges inside piping systems.

Banking Customer Service Representative

Bell Bank
04.2009 - 04.2011
  • Assisted in fraud prevention efforts by closely monitoring customer accounts and reporting suspicious activity as required.
  • Reduced wait times for customers by efficiently handling high volumes of calls and resolving issues quickly.
  • Assisted customers in navigating online banking platforms, improving their overall digital banking experience.
  • Resolved complex customer situations by utilizing problem-solving skills and escalating issues when necessary.
  • Maintained strict adherence to compliance regulations, ensuring all transactions were accurately processed and documented.
  • Maintained a high level of professional knowledge, staying informed on industry news and best practices in order to provide exceptional service to customers.
  • Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback on ways to enhance performance levels within the department.
  • Enhanced customer satisfaction by providing prompt and accurate responses to inquiries regarding bank products and services.
  • Improved customer experience by providing timely and accurate responses to inquiries about banking products and services.
  • Educated customers on online banking features, promoting digital adoption and convenience.
  • Monitored customer accounts for fraudulent activity, enhancing security and trust.
  • Managed high volume of inbound calls, ensuring prompt and professional customer service.
  • Resolved customer complaints, restoring confidence in bank services and retaining valuable clients.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Educated customers about billing, payment processing and support policies and procedures.

Apprentice Plumber

GnT Plumbing and Heating
12.2004 - 04.2011
  • Repaired plumbing systems, components, and equipment.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Installed new piping systems in various types of buildings following local building codes and regulations.
  • Measured, threaded, and cut materials to correct angles.
  • Selected type and size of piping required for each project.
  • Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
  • Complied with state plumbing codes throughout duration of each project.
  • Filled pipe systems with water and air to determine location of leaks.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
  • Enhanced team productivity with effective communication and collaboration during complex projects.
  • Cut openings in structures to accommodate pipes and pipe fittings with [Tool] and [Tool].
  • Installed modern plumbing systems in new constructions, ensuring compliance with local codes.
  • Adapted quickly to new plumbing technologies, staying ahead in industry.
  • Assisted with repairs to steam, drainage, and sewer lines.
  • Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
  • Planned pipe system layout, installation and repair according to specifications.
  • Used clamps and brackets to attach pipes to walls, structures and fixtures.
  • Cut and drilled holes in walls to permit passage of pipes.
  • Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.

Education

Bachelor of Science - Exercise Science

Minnesota State University Moorhead MSUM
Moorhead, MN
01-2009

Associate of Applied Science - Plumbing And Heating

North Dakota State College of Science NDSCS
Wahpeton, ND
05-2003

Skills

  • Plumbing tools usage
  • Pipe soldering
  • Blueprint Reading
  • Water Heater Installation
  • Plumbing Repairs
  • Plumbing materials knowledge
  • Drainage Repair
  • Plumbing safety
  • Pipe Hanger Installation
  • Remodels and new construction
  • Fixture Installation
  • Troubleshooting
  • Residential plumbing design
  • Pipe Measuring
  • Venting systems
  • Piping installation
  • Pressure testing
  • Skilled with both hand and power tools
  • Pipe Testing
  • Pipe installation
  • Residential construction
  • Cooperative team member
  • Pump Installation
  • System Troubleshooting
  • Potable water systems
  • Backflow Prevention
  • Water Softener Installation
  • Hand and power tools
  • Staff Management
  • Plumbing code knowledge
  • Sewer line repair
  • Fixture repair
  • Valve installation
  • Sewer and domestic water lines
  • Air and water piping
  • Leak detection
  • Preventative Maintenance
  • Equipment Operation
  • System Testing
  • Blueprints
  • Pipe installation expertise
  • Codes Compliance
  • Water heater maintenance
  • Quality production
  • Safety protocol adherence
  • Blueprints and Specifications
  • Water Filtration Systems
  • Water heater repair
  • Plumbing Maintenance
  • Plumbing Troubleshooting

Timeline

Licensed Journeyman Plumber

Superior Plumbing
04.2011 - Current

Banking Customer Service Representative

Bell Bank
04.2009 - 04.2011

Apprentice Plumber

GnT Plumbing and Heating
12.2004 - 04.2011

Bachelor of Science - Exercise Science

Minnesota State University Moorhead MSUM

Associate of Applied Science - Plumbing And Heating

North Dakota State College of Science NDSCS
Darin Gabriel