Darin Godby
Somerset,KY
Summary
Dynamic Bereavement Coordinator at Intrepid USA Hospice with expertise in grief counseling and family support. Proven track record in enhancing community outreach and achieving client satisfaction. Skilled in assessment and decision-making, fostering strong relationships to ensure effective service delivery and support during challenging times.
Overview
15
15
years of professional experience
Work History
Bereavement Coordinator
Intrepid USA Hospice
Evansville, Indiana
06.2023 - 08.2024
- Conducted outreach efforts within local communities to raise awareness of services offered.
- Assisted families in making arrangements for memorial services and burials.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
Life Insurance Agent
Broker
Somerset, KY
05.2019 - 08.2024
- Achieved sales targets through effective client presentations and follow-up.
- Developed and maintained relationships with clients to ensure customer satisfaction.
- Coordinated with other financial professionals to offer comprehensive financial planning services.
Family Counselor
Lakeside Memorial Garden
Somerset, KY
05.2018 - 05.2019
- Conducted individual, couples and family counseling sessions as clinically indicated to provide psychotherapeutic interventions and establish and assess treatment goals.
- Guided clients through death and divorce to support therapeutic needs and create plan for continuing care.
- Helped couples and individuals develop proper communication techniques.
Customer Service Representative
Senture Connect
London , KY
03.2018 - 01.2019
- Developed strong relationships with customers by providing personalized assistance and support.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Developed strong customer relationships to encourage repeat business.
Life Insurance Agent
Transamerica Life Insurance Company
Somerset
06.2014 - 06.2017
- Achieved sales targets through effective client presentations and follow-up.
- Developed and maintained relationships with clients to ensure customer satisfaction.
- Coordinated with other financial professionals to offer comprehensive financial planning services.
- Provided ongoing support and advice to clients regarding policy adjustments and updates.
Call Center Supervisor
Senture Connect
London
02.2010 - 06.2010
- Participated in hiring interviews and selection process for new team members.
- Facilitated communication between team members to foster a positive work environment.
- Implemented strategies to enhance customer satisfaction and loyalty.
Education
Master of Arts - Ministry
Carolina University
Winston-Salem, NC05-2023
Master of Arts - Organizational And Performance Management
Tusculum University
Greenville,TN05-2022
Master of Arts - Leadership
Mid America Christian University
Oklahoma City, OK05-2020
Skills
- Grief counseling
- Self-care promotion
- Family support
- Volunteer management
- Group therapy
- Empathy development
- Individual counseling
- Assessment skills
- Adaptability and flexibility
- Interpersonal skills
- Time management
- Active listening
- Data analysis
- Change management
- Attention to detail
- Goal setting
- Teamwork and collaboration
- Workplace safety
- Organizational skills
- Decision-making
- Time management abilities
- Training development
Timeline
Bereavement Coordinator
Intrepid USA Hospice
06.2023 - 08.2024
Life Insurance Agent
Broker
05.2019 - 08.2024
Family Counselor
Lakeside Memorial Garden
05.2018 - 05.2019
Customer Service Representative
Senture Connect
03.2018 - 01.2019
Life Insurance Agent
Transamerica Life Insurance Company
06.2014 - 06.2017
Call Center Supervisor
Senture Connect
02.2010 - 06.2010
Master of Arts - Ministry
Carolina University
Master of Arts - Organizational And Performance Management
Tusculum University
Master of Arts - Leadership
Mid America Christian University
Similar Profiles
Fridah SangFridah Sang
Case Manager at Intrepid HospiceCase Manager at Intrepid Hospice
Jane LambJane Lamb
Registered Nurse at Intrepid USA Healthcare ServicesRegistered Nurse at Intrepid USA Healthcare Services
Dena GibsonDena Gibson
Business Office Manager at Intrepid USA Healthcare Services - Home HealthBusiness Office Manager at Intrepid USA Healthcare Services - Home Health