Darin Gregg

• Collaborated with management, technical crew members and fellow supervisors to organize efficient site operations and achieve demanding schedule targets.
• Directed team of 9 in operational development of service network, including implementation of quality requirements and operating standards.
• Drove business development through proactive networking and relationship-building strengths.
• Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
• Oversee admissions and implement systems to better serve.
• Work with families and potential residents in determining best course of action and/or care
• Oversee outreach. Raising funding and finding donors for our program.
• Sit on two seats for Colorado Consortium. Help determine and vote on allocation of funding for the state and counties.
• Oversee employees and work with residents in the program.

• First point contact for admissions calls. Work with families and potential residents in crisis in obtaining a solution. (i.e., intervention, treatment, hospitalization)
• Referred families to shelters, legal resources and educational programs.
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
• Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
• Developed, updated and maintained database of existing and potential customers in Pipedrive, Trello, and KIPU.

• Worked with indigent population to obtain treatment for mental health and substance abuse as well as housing.
• Worked with community and court system. (i.e., county and city probations departments, judges, district attorneys, public defenders, and case workers)
• Spoke with community organizations to boost outreach and highlight programs successes.
• Give presentations about services we can provide to the community to inmates and homeless population.
• Work on re-entry services.
• Admission of clients, interviews, background checks. Getting them checked in and periodically checking on their status and progress.
• Developed and created programs and monitored effectiveness against individual participant needs.
• Coordinated schedules and assignments for volunteer staff, maximizing team efficiency and effectiveness.
• Spoke with community organizations to boost outreach and highlight programs successes.

- Research property taxes for banks and mortgage companies.
- Assess tax amounts based on values and percentages assessed by states, cities, towns, villages, townships, etc.
- Manage home owners escrow accounts and allocate funds to the proper entities (Tax Collector's, Treasurer's, Assessor's, Department of Finance, etc.).
- Prepare forms, Conduct Emails/Fax, Manage Case Load, & Meet Deadlines.
- Use of Microsoft Office, Outlook, Excel, Intranet Programs, Great Deal of multitasking.
- Customer Service, Working with the Tax Offices, Treasurer's & Assessor's Offices.

• Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
• Devised and implemented product strategies for filling market gaps and driving consistent sales.
• Identified client needs, built relationships and overcame objections to drive sales.
• Drove business development through proactive networking and relationship-building strengths.