Darin Ivey
Layton,UT
Summary
Hardworking machine operator well-versed in keeping components running at peak levels to produce high-quality products. Comfortable working alone or with team members to identify and resolve defects. Expert approach to tackling maintenance and inspection tasks.
Dependable Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Bringing many years of related experience, including measuring and cutting materials, operating equipment, and following work instructions.
Skilled Machine Operator with background in manufacturing environments. Demonstrated ability to operate, troubleshoot and maintain complex machinery for optimal performance. Strong safety record alongside capability to work effectively in team-oriented settings. Previous roles have resulted in improved production efficiency due to proactive problem-solving skills.
Overview
27
27
years of professional experience
Work History
Machine Operator
LG Resources
Roy, Utah
04.2023 - 07.2024
- Machine operator training program for Kimberly Clark .
- Ensure that safety guidelines are followed at all times while operating machinery.
- Carry out regular safety checks on machinery prior to operation.
- Comply with company policies regarding quality control procedures. Training program for safety, materials prep, identify all areas and operating procedures lock out procedures before entering as well as hot spots area needed to be addressed when
- Responded to and initiated proper corrections to process alarms.
- Collaborate with other departments when necessary for successful completion of projects.
- Prepared machine for production processes by equipping with required tools and parts.
- Monitored and observed production line to watch for pile-ups and jams.
- Verified production orders prior to starting set-up.
Machine Operator
Kimberly Clark
Ogden, Utah
07.2023 - 04.2024
- Performed routine inspection on all cranes and lift's and main machine to ensure proper functioning made necessary adjustments and repairs to assure quality, safety, efficiency.
- Adjust machine settings to complete tasks accurately.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Inspect finished workpieces to ensure conformance with specifications.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Carry out regular safety checks on machinery prior to operation.
- Prepared machine for production processes by equipping with required tools and parts.
- Monitored and observed production line to watch for pile-ups and jams.
- Performed daily inspections of plant systems, identifying potential problems and taking corrective action as needed.
Lead Customer Service Representative
Goodman Distribution Inc.
San Fernando, CA
05.2006 - 07.2015
- Provided guidance and support to customer service representatives.
- Assisted in resolving escalated customer complaints.
- Developed customer service policies, procedures and standards.
- Monitored team performance and provided feedback for improvement.
- Maintained up-to-date knowledge of company products and services.
- Conducted regular staff training sessions on customer service techniques.
- Identified opportunities to enhance customer satisfaction levels through process improvements.
- Oversaw daily operations of the call center team including scheduling shifts, assigning tasks.
- Coordinated with other departments to ensure a smooth workflow across all channels of communication.
- Ensured compliance with applicable laws, regulations and organizational policies.
- Developed strategies to improve the overall quality of customer experience.
- Trained new employees on company customer service policies and service level standards.
- Answered customers' questions and addressed complaints in-person or by phone to immediately rectify issues.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Managed key account service, providing exceptional support to foster loyalty and retention.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Mentored junior team members and managed employee relationships.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
Lead Machine Operator
Hancor inc
Bakersfield, CA
01.1998 - 06.2006
- Operate single and dual extruder machine extension plastic pipe sizes 3"through 60" depending on machine.
- Monitored the production process to ensure proper operation and quality standards were met.
- Troubleshot machine malfunctions and performed necessary repairs.
- Adjusted cutting speeds, feeds, tooling and work-holding devices to optimize machining operations.
- Performed regular preventative maintenance on equipment to minimize downtime.
- Ensured that all safety procedures were followed during production processes.
- Trained new employees in the safe operation of machinery and other related tasks.
- Provided support with set-up and tear down of machines according to job requirements.
- Worked closely with Quality Control personnel to ensure products meet standards.
- Identified potential hazards in the workplace and took corrective action when needed.
- Prepared machine for production processes by equipping with required tools and parts.
- Oversaw machine operation to identify defects or malfunctions, making adjustments as necessary.
- Removed and replaced worn machine accessories to keep products within desired tolerances.
- Monitored and recorded pressure readings, feed rates and other operational data.
- Repaired minor mechanical and electrical issues and notified managers of more extensive equipment problems.
- Measured and inspected finished products for defects and compared to work instructions for accuracy.
- Selected and applied appropriate coolants and lubricants for machinery.
- Marked workpieces with carefully measured reference points and cutting lines.
- Positioned and secured materials against cutting, clamping and feeding mechanisms.
- Filed or ground rough spots or sharp edges out of finished products. Calibrated all pigments arguers participated in all change over from start to finish with maintenance and operating staff for each line from Die change, adjustments coolant plug, mold and sometime mold bearings also none as carrier bearings, adjustments to cooling tanks for proper size and air flow. Adjustments packaging end to cut routes life tables and transport trays.
Education
Forklift Safety Training -
Westech College - Victorville
Victorville, CA01-2015
Auto Electric Diagnostic Installation
West Valley Occupational Center
Woodland Hills, CA05-1996
High School Diploma -
Menroe High
Van Nuys, CA06-1989
Basic Understanding - Auto Tune Up
North Valley Occupational Center - Aviation Center
Mission Hills, CA01-1988
Skills
- Production preparation
- Safety Compliance
- Machine Maintenance
- Equipment Operation
- Machinery Cleaning
- Quality Assurance
- Breakdown troubleshooting
- Preventive Maintenance
- Forklift Operation
- Equipment monitoring
- Machinery Operation
- Operational control
- Good Communication
- Machining and production standards
- Shipping and Labeling
- Mechanical Aptitude
- Equipment Calibration
- Problem-Solving
- Attention to Detail
- Production Equipment Experience
- Supply chain distribution
- Strong Work Ethic
- Power and hand tools
- Modifications and adjustments
- Manufacturing Experience
- Machinery Operations
- Deburring skills
- Forklift and Pallet Jack Operation
- Production Monitoring
Timeline
Machine Operator
Kimberly Clark
07.2023 - 04.2024
Machine Operator
LG Resources
04.2023 - 07.2024
Lead Customer Service Representative
Goodman Distribution Inc.
05.2006 - 07.2015
Lead Machine Operator
Hancor inc
01.1998 - 06.2006
Forklift Safety Training -
Westech College - Victorville
Auto Electric Diagnostic Installation
West Valley Occupational Center
High School Diploma -
Menroe High
Basic Understanding - Auto Tune Up
North Valley Occupational Center - Aviation Center
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