Darin Rosenvold
McKinney,TX
Summary
Highly motivated and results-oriented professional with 18 years of experience in Business Lines. Demonstrated expertise in business lines products and relationship building. Proven track record of exceeding targets and driving success through strategic planning and effective execution. Strong ability to analyze complex situations and develop innovative solutions. Excellent communication and interpersonal skills, with a proven ability to build and maintain relationships with agents and agency leadership as well as strong coaching skills. Dedicated and self-driven, consistently seeking opportunities for professional growth and development. Adept at working both independently and collaboratively in fast-paced, dynamic environments. Seeking a leadership position at State Farm to utilize skills and experience to contribute to organizational growth and success.
Overview
24
24
years of professional experience
Work History
Business Lines Trainer
State Farm
01.2022 - Current
- Facilitated standardized training for cohesive learning environments.
- Developed and implemented diverse instructional methods, optimizing trainee engagement.
- Facilitated virtual, in-person and blended learning sessions.
- Coached every BLC/BLS new hires in last 3 years to help them work through difficult scenarios that are designed to help them work through their resources and to think through risks in a holistic manner.
- Planned and organized 2 trips for trainees to Dallas, TX which included developing itinerary which would be engaging and beneficial for trainees.
Business Lines Specialist
State Farm
03.2020 - Current
- Developed customer-centric solutions to virtually assist agents with profitable growth including new business production and gain goals within assigned area
- Served as virtual consultant and resource to agents, Agency Leadership, and Underwriting on all risk characteristics and underwriting philosophies, policies, and procedures
- Virtually consulted with agents on all State Farm business lines products and makes recommendations to best meet customer's needs
- Consults on agent engagement, highly responsive service, results analysis, and recommends marketing, acquisition, and retention strategies to help create demand for business lines products
- Makes independent decisions regarding underwriting acceptability by evaluating risks, which may include conducting consultations of existing / potential accounts
- Collects and analyzes market data to formulate strategies in assigned territory / market area to support agents in effectively competing in business owner market.
Business Lines Consultant
State Farm
06.2009 - 01.2020
- Cultivated positive relationships with agents and agency leadership
- Focused on customer-centric solutions to assist agents in profitable growth including new business production and gain goals within assigned areas.
- Made independent decisions regarding underwriting acceptability by evaluating risks which may include conducting consultations of existing / potential accounts
- Inspected current and potential customers' properties to help them make informed decisions on better protecting their property and coverages for their property.
- Consulted on agent engagement, highly responsive service, results analysis and recommended marketing, acquisition, and retention strategies to help create demand for business products
Business Underwriter
State Farm
01.2006 - 06.2009
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Achieved faster turnaround times in application processing by optimizing workflows within the underwriting department.
- Analyzed data to identify trends and predict future insurance needs.
- Made approval and denial recommendations by determining accurate risk levels.
- Was a resource for agents to ask questions about eligibility, coverages, and the policy.
Catastrophe Claim Representative
State Farm
08.2001 - 01.2006
- Processed and recorded new policies and claims.
- Communicated effectively with staff members of operations, finance and clinical departments.
- Maintained strong relationships with external partners such as contractors, engineers, and legal professionals to facilitate efficient claim resolutions.
- Managed a high volume of claims during peak catastrophe seasons, maintaining consistent quality and customer satisfaction.
Claim Representative
State Farm
04.2000 - 08.2001
- Investigated complex claims thoroughly, resulting in fair settlements for both parties involved.
- Coordinated with legal teams to handle litigation cases efficiently, reducing company liability risks.
- Posted payments to accounts and maintained records.
Education
Bachelor of Arts - Education
Cedarville University
Cedarville, OH06.1998
Skills
- Virtual Learning Management
- Clear Communication
- Critical Thinking
- Coaching and Development
- Creative Problem-Solving
- Remote Learning
- Multimedia Creation
- Materials Preparation
- Online Instruction
- New Hire Training
- Subject matter expertise
- Decision-Making
Timeline
Business Lines Trainer
State Farm
01.2022 - Current
Business Lines Specialist
State Farm
03.2020 - Current
Business Lines Consultant
State Farm
06.2009 - 01.2020
Business Underwriter
State Farm
01.2006 - 06.2009
Catastrophe Claim Representative
State Farm
08.2001 - 01.2006
Claim Representative
State Farm
04.2000 - 08.2001
Bachelor of Arts - Education
Cedarville University