Darin Sasamoto
Marysville,CA
Summary
Dynamic retail professional with extensive experience at Walmart, excelling in team leadership and customer service. Proven track record in reducing staff turnover and enhancing employee morale while managing inventory effectively. Skilled in operations management and conflict resolution, driving sales growth through strategic planning and staff development.
Overview
17
17
years of professional experience
Work History
Assistant Manager
Walmart
Yuba City, CA
01.2023 - Current
Assistant Manager
Walmart
Suisun, CA
09.2020 - 01.2023
Assistant Manager
Walmart
Stockton, CA
10.2016 - 10.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Overnight Support Manager
Walmart
Marysville, CA
09.2015 - 10.2016
- Reduced staff turnover by fostering a positive work environment and addressing employee concerns promptly.
- Oversaw internal support processes, compiling reports to track overnight worker efficiency.
- Unloaded trucks and used forklifts and pallet jacks to move product to correct areas within warehouse.
- Enhanced employee morale through regular performance evaluations, feedback sessions, and recognition of achievements.
Department Manager
Walmart
Marysville, CA
08.2014 - 09.2015
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Overnight Stocker
Walmart
Yuba City, CA
10.2008 - 2014
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
Education
High School Diploma - General Studies
Yuba City High School
Yuba City, CA06.1996
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Staff management
- Workload management
- Conflict resolution
- Retail operations
- Team building
- Employee scheduling
- Operations management
- Customer rapport
- Recruiting and interviewing
- Sales strategies
- Customer relationship management (CRM)
- Retail operations management
- Staff development
- Strategic planning
- Sales growth
- Policy enforcement
- Orientation and training
- Sales reporting
- Employee performance evaluations
- Employee performance evaluation
- Project management abilities
- Performance reviewing
- Cost reduction
- Cost control
- Project management
Timeline
Assistant Manager
Walmart
01.2023 - Current
Assistant Manager
Walmart
09.2020 - 01.2023
Assistant Manager
Walmart
10.2016 - 10.2020
Overnight Support Manager
Walmart
09.2015 - 10.2016
Department Manager
Walmart
08.2014 - 09.2015
Overnight Stocker
Walmart
10.2008 - 2014
High School Diploma - General Studies
Yuba City High School