Darin Wanoreck
San Angelo,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Draft Technician
Glazer's Beer And Beverage
San Angelo, TX
05.2022 - Current
- Troubleshot machine malfunctions and made necessary repairs or adjustments.
- Captured and reconfigured data from hard copy prints and markups for efficient use in modern electronic environment.
- Adhered closely to national, regional and local code requirements for safety and risk management purposes.
- Ensured compliance with safety regulations while operating machinery or handling materials.
- Created designs using computer programs such as AutoCAD and [Software] to complete shop drawings.
- Assisted with customer requests and answered questions to improve satisfaction.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Delivered products to customer locations on time.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
Warehouse Associate
Glazer's Beer And Beverage
San Angelo, TX
08.2020 - 05.2022
- Maintained records pertaining to inventory, personnel, orders, supplies or machine maintenance.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Checked all outgoing shipments to ensure accuracy prior to dispatch.
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
- Labeled containers correctly for product identification purposes.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Compiled, sorted and filed records of product orders, business transactions and other activities.
- Maintained accurate inventory records through manual and computerized systems.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Assisted in loading finished goods onto delivery vehicles as required.
- Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Used digital database to keep records of units and stock moved.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Adhered strictly to company policies regarding quality control measures throughout the shipping process.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Recognized defective material and reported issues to management.
- Operated forklifts to fill or empty overhead spaces.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Used pallet jacks to move items to and from warehouse locations.
- Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Established and maintained good relations with customers, vendors and transport companies.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Understood and followed oral and written directions.
- Maintained updated knowledge through continuing education and advanced training.
Curbside Pickup Associate
Sam's Club
San Angelo, TX
02.2019 - 08.2020
- Stocked sales floor and assisted in product movement and merchandising plans.
- Bagged or packaged purchases and wrapped gifts.
- Organized backroom areas to maintain a clean and organized work environment.
- Built relationships with customers by providing friendly customer service.
- Organized store by returning merchandise to proper areas and restocked displays.
- Trained new associates on store operations, policies, and procedures.
- Answered customer questions and provided store information.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Leveraged janitorial equipment, rolling racks and ladders to perform merchandising and cleaning tasks.
- Described merchandise and explained use, operation and care.
- Ensured compliance with company safety regulations at all times while on the job.
- Cleaned shelves, counters and tables to maintain organized store.
- Provided customer service support for inquiries, complaints, and returns.
- Greeted customers to determine wants or needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Arranged and stocked new merchandise following placement directions.
- Handled incoming calls from customers regarding orders or other inquiries.
- Communicated clearly with customers in person and via telephone, driving positive experiences.
- Operated equipment such as scanners and scales correctly during checkout process.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Maintained an up-to-date knowledge of store promotions, specials, events.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Verified credit card charges against purchase receipts for accuracy.
- Recommended, selected and located merchandise based on customer desires.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Prepared merchandise for purchase or rental.
- Answered store and merchandise questions and led customers to wanted items.
- Helped customers locate items within the store using the inventory system.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Assisted customers with selecting items and answering questions about products.
- Researched information related to merchandise availability or pricing.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Understood and followed oral and written directions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Delivered products to customer locations on time.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Team Member
Chic-Fil-A
San Angelo, TX
05.2018 - 01.2019
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Maintained safe food handling practices to prevent germ spread.
- Directed patrons to restrooms and other amenities within facility.
- Adhered to company policies regarding attendance and punctuality.
- Scrubbed and polished counters to remove debris and food.
- Recorded customer orders and communicated clearly to confirm each order.
- Measured ingredients according to specified recipes to reduce waste.
- Operated cash register to process customer payments accurately and efficiently.
- Assembled and served meals according to specific guest requirements.
- Processed payments on cash register and counted back bills and change to patrons.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Served orders to customers at windows, counters and tables.
- Provided quality customer service by adhering to company policies and procedures.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Modified requested menu items in POS system to customize orders.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
- Operated grills, deep fryers and griddles safely to avoid accidents or injury.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Collaborated with other team members to ensure timely completion of tasks.
- Operated cash register and received payment from customers in cash or credit form.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
- Communicated effectively with fellow staff members regarding customer complaints or feedback.
- Kept customer and food preparation areas clean and well-organized.
- Completed side tasks by restocking condiments and cleaning refrigerators.
- Organized food items on serving trays and in carry-out packages.
- Promoted food items, beverages and desserts to increase sales.
- Tailored orders to address customer allergies and gluten concerns.
- Greeted customers to take food orders and provide information about menus.
- Greeted customers and took their orders in a friendly and efficient manner.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Trained new employees on job duties and safe operation of kitchen equipment.
- Regularly checked inventory levels for restocking needs.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Replenished beverages throughout shift ensuring availability at all times.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Wall High School
Wall, TX05-2018
Skills
- Excellent Customer Service
- Customer Relations
- Product and Service Knowledge
- Product and Service Sales
- Account Servicing
- Payment Processing
- Inventory Control
- Product Sales
- Goal-Oriented
- Exceptional Customer Service
- Problem-Solving Skills
- Sales Training
- Complex Problem-Solving
- Relationship Building
- Policy and Procedure Adherence
- Teamwork and Collaboration
- Multi-Tasking Strength
- Problem-Solving
- Time Management
- Reliable and Punctual
- Listening Skills
- Merchandising Knowledge
- Positive and Professional
- Customer Service
- Technical Abilities
- Quick and Eager Learner
- Excellent Time Management
- Heavy Equiptment Knowledge
References
References available upon request.
Timeline
Draft Technician
Glazer's Beer And Beverage
05.2022 - Current
Warehouse Associate
Glazer's Beer And Beverage
08.2020 - 05.2022
Curbside Pickup Associate
Sam's Club
02.2019 - 08.2020
Team Member
Chic-Fil-A
05.2018 - 01.2019
High School Diploma -
Wall High School
Similar Profiles
John PayleJohn Payle
Merchandiser at Glazer's Beer And BeverageMerchandiser at Glazer's Beer And Beverage
Andrey RoaAndrey Roa
Merchandiser at Glazer's Beer And Beverage Of TexasMerchandiser at Glazer's Beer And Beverage Of Texas
John JacksonJohn Jackson
Merchandiser at Glazer's Beer And BeverageMerchandiser at Glazer's Beer And Beverage