Hardworking, highly motivated professional experienced in managing accounts receivable and credit/ collections. Proven track record of increasing collections, reducing delinquencies, and improving customer satisfaction. Skilled in analyzing and reconciling accounts, identifying discrepancies, and resolving account issues. Dependable and reliable, ready to learn and grow with the company.
Overview
5
5
years of professional experience
Work History
Credit Analyst
Supply Source Enterprises, Inc
05.2023 - Current
Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
Worked in tandem with sales team and customers to negotiate payments and verify account reconciliations.
Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
Monitored credit accounts routinely to identify and mitigate issues and prevent losses.
Enhanced customer relationships through effective communication of complex financial information, contributing to loyalty and retention.
Improved overall portfolio quality, conducting regular reviews of existing accounts and recommending appropriate actions.
Collaborated with cross-functional teams for comprehensive client assessments, supporting informed decisionmaking.
Accounts Receivable Specialist
Wusthof Usa
03.2021 - 05.2023
Handled receivables for over 700 brands like William Sonoma, Crate & Barrel, Wayfair, Marine Corps,TJMaxx, Zola, Walmart, etc
Collected and accurately posted payments received via check, ACH or credit card
Prepared reconciliations of the accounts receivable ledger, determined if adjusting journal entries are needed and processed journal entries
Monitored electronic bank statement and ensured accounts receivable bank activities were posted timely and accurately
Reduced aged receivables in 90 bucket by 95% and 90+bucket by 48%
Deposited checks via the Remote Deposit Service
Investigated and resolved billing and account discrepancies
Disputed deductions and chargebacks via email and online portals
Contacted delinquent customers to secure payment
Generated weekly aging reports
Evaluated client's credit payment and earnings history to determine their suitability for credit terms and assigned credit limits
Approved and processed credits memos
Assisted with month-end/ year-end accounting close
Provided support for annual audit
Completed credit reference requests
Assisted other departments as necessary.
Accounts Receivable Specialist
Club Quarters Hotels
02.2020 - 04.2020
Secured payment by verifying and posting payment transactions
Investigated and resolved billing discrepancies
Performed administrative and clerical tasks, such as sending bill reminders, filing paperwork, and contacting clients to discuss their accounts
Prepared monthly aging report.
Billing Specialist
Merto Business Systems
06.2019 - 01.2020
Responsible for new customer account set up
Updated customer's files
Created and issued invoices to customers
Processed credit card transactions
Performed daily Inventory adjustments
Assisted other departments when necessary.
Education
Bachelor of Arts (B.A.) - English
Kurgan State University
Kurgan, Russia
Skills
Credit and Collections
Credit decisions
Aging Reports Analysis
Accounts Receivable Expertise
Spreadsheets and Journal Entries
Monthly Reconciliations
Cash Application
Outstanding written and verbal communication skills
Dedication to completing tasks on or before deadline
Time management
Strong eye for detail
Critical thinking
Ability to work independently and as team
Ability to works efficiently and calmly under pressure